Customer Relationship Executive

Voltaz Electronics and LED Planet; Angamaly; On-site; INR 180,000 - 280,000; Full time

Benefits offered by this job

Sales incentives

Job summary

Voltaz Electronics and LED Planet in Angamaly, Kerala seeks a proactive Tele Sales Executive to reach targets, build relationships, and provide product information. You will work both independently and with the team to handle inquiries and close orders.

Your day includes updating product knowledge, following up with customers, processing orders in the CRM, and gathering feedback to help improve offerings. Prior experience may be preferred and incentives are offered.

Qualifications

• Do tele sales calls.
• Build and maintain business relationships with customers.
• Work on a targeted basis.
• Regularly update product knowledge.
• Answer the queries of customers.
• Have to work independently and as part of the team.
• Make follow-up with customers relating to their queries or the latest models available.
• Process and billing the orders.
• Gather and analyse customer feedback.
• Keep accurate records of customers.
• Work on CRM software.
• Do market study and research activities.Role & responsibilities

Responsibilities

• Do tele sales calls.
• Build and maintain business relationships with customers.
• Work on a targeted basis.
• Regularly update product knowledge.
• Answer the queries of customers.
• Have to work independently and as part of the team.
• Make follow-up with customers relating to their queries or the latest models available.
• Process and billing the orders.
• Gather and analyse customer feedback.
• Keep accurate records of customers.
• Work on CRM software.
• Do market study and research activities.Role & responsibilities

Skills

Tele sales

Customer relationships

CRM software

Independent worker

Teamwork

Market research

Order processing

Product knowledge

Follow-up

Record keeping

Tools

CRM software

Job description

• Do tele sales calls.
• Build and maintain business relationships with customers.
• Work on a targeted basis.
• Regularly update product knowledge.
• Answer the queries of customers.
• Have to work independently and as part of the team.
• Make follow-up with customers relating to their queries or the latest models available.
• Process and billing the orders.
• Gather and analyse customer feedback.
• Keep accurate records of customers.
• Work on CRM software.
• Do market study and research activities.Role & responsibilities

Preferred candidate profile

Perks and benefits

Sales incentives