Customer Relationship Executive

Global Indian International School (GIIS); Sector 10; On-site; INR 350,000 - 550,000; Full time

Job summary

GIIS is seeking a dynamic professional for pre-sales and sales responsibilities in India. The role requires handling international and high-net-worth prospects with strong communication and interpersonal skills.

The candidate should be proficient in CRM tools and MS Office, have excellent phone handling abilities, and be target oriented with multitasking and time management skills. Knowledge of call centre metrics is a plus.

Qualifications

• Experience in pre sales and sales.
• Experience with international and HNI prospects.
• Familiar with CRM tools and dialer.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office.
• Excellent phone handling.
• Must be target oriented.
• Ability to multitask and manage time effectively.
• Awareness of call centre metrics.
• Comfortable making MOIS to showcase their work.

Responsibilities

• Proven experience in pre sales and sales.
• Handle international and HNI prospects.
• Familiar with CRM tools and dialer.
• Exhibit excellent communication and interpersonal skills.
• Knowledge of MS Office is required.
• Excellent phone handling skills.
• Must be target oriented.
• Ability to multitask and manage time effectively.
• Aware of call centre metrics.
• Comfortable making MOIS to showcase their work.
• Adhere to company quality and business processes.

Skills

Pre-sales experience

Sales experience

Excellent communication

Interpersonal skills

Multi-tasking

Time management

Target oriented

Phone handling

Call centre metrics

Tools

CRM tools

Dialer

MS Office

Job description

Role & responsibilities

• 1- Proven experience in pre sales and sales
• 2- Should have experience in handling international and HNI prospects
• 3- Familiar working with CRM tools and dialler
• 4- Excellent communication and inter personal skills
• 5- Knowledge of MS office is required
• 6- Excellent phone handling skills
• 7 - Must be targeted oriented
• 8 - Ability to do muti task and mange the time effectively
• 9- Should be aware about call centre matrix
• 10 Comfortable making MOIS to shoe case their work
• 11- Adhere to the company quality and business processes