Customer Relationship Executive

Vaibhav Plasto Printing & Packaging; Butibori; On-site; INR 279,000 - 446,000; Full time

Job summary

Vaibhav Plasto Printing & Packaging in Maharashtra seeks a Customer Relations Executive to build and maintain relationships with existing and new customers. You will draft professional emails, prepare accurate quotations, and coordinate with sales and technical teams to provide tailored solutions.

You will handle customer queries, resolve issues on time, and maintain the customer database. The role collaborates with the sales team to help generate sales and ensure high satisfaction.

Responsibilities

• Build and maintain relationships with existing and new customer.
• Draft professional emails to client and internal teams.
• Prepare accurate quotations as per customer requirements.
• Coordinate with sales and technical teams to provide solutions to clients.
• Handle customer queries and resolve issues on time.
• Maintain customer database and records.
• Work with the sales team to help generate sales.

Job description

Role & responsibilities

• 1. Build and maintain relationships with existing and new customer.
• 2.Draft professional emails to client and internal teams.
• 3.Prepare accurate quotations as per customer requirements.
• 4.Coordinate with sales and technical teams tp provide solutions to clients.
• 5.Handle customer queries and resolve issues on time.
• 6.Maintain customer database and records.
• 7.Work with the sales team to help generate sales.