Customer Relationship Executive

Neelgagan Finance Limited; Thiruvananthapuram; On-site; INR 350,000 - 550,000; Full time

Job summary

Neelgagan Finance Limited in India seeks a proactive professional to strengthen client relationships and drive revenue growth. You will develop and implement customer relationship strategies, build trust with existing and potential customers, and collaborate with cross-functional teams to ensure seamless service delivery.

Responsibilities include identifying new business opportunities, delivering exceptional service, and analyzing customer feedback to improve products and experience.

Responsibilities

• Develop and implement effective customer relationship strategies to achieve business goals.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive growth and revenue.
• Collaborate with cross-functional teams to ensure seamless delivery of services.
• Provide exceptional customer service and support to resolve complaints and issues.
• Analyze customer feedback and market trends to improve products and services.

Job description

• Develop and implement effective customer relationship strategies to achieve business goals.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive growth and revenue.
• Collaborate with cross-functional teams to ensure seamless delivery of services.
• Provide exceptional customer service and support to resolve complaints and issues.
• Analyze customer feedback and market trends to improve products and services.