Customer Relations Executive

Deccan Honda; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

Deccan Honda is looking for a Customer Relations Executive to manage customer interactions and ensure satisfaction. The ideal candidate should possess excellent communication skills in Marathi, Hindi, and English, along with problem-solving abilities.

You will be responsible for building strong relationships with customers, addressing their queries, and providing important information about our products and services. Patience and active listening are essential for success in this role.

Qualifications

• Fluent in Marathi, Hindi, and English.
• Ability to resolve customer queries and ensure satisfaction.
• Skills to build strong customer relationships.

Responsibilities

• Manage customer interactions and resolve queries.
• Follow up with customers to ensure issue resolution.
• Provide essential product and service information to customers.

Skills

Good Communication Skills

Problem Solving Ability

Patience and Active Listening

Basic Knowledge of Computers

Customer Handling Skills

Job description

Job Description :-

A Customer Relations Executive is responsible for managing customer interactions, resolving queries and ensure high level of customer satisfaction. Role focuses more on building strong relationship between company and its customers.

Good Communication Skills (Marathi, Hindi & English)

Problem Solving Ability.

Patience and Active Listening.

Basic Knowledge of Computers.

Customer Handling Skills.

Follow up with customers to ensure their issues must resolve.

Provide company product & services related important information to customers.