Customer Relations Executive

JobsKart; Jaipur; On-site; INR 250,000 - 350,000; Full time

Job summary

JobsKart is seeking a dedicated customer support professional to manage relationships, resolve issues, and promote products to customers. The role emphasizes enhancing satisfaction and loyalty while maintaining high standards of communication.

Ideal candidates excel in CRM data entry, written communication, and time management, delivering consistent service with attention to detail and teamwork.

Qualifications

• Proven ability to manage customer relationships and resolve concerns promptly.
• Strong written and verbal communication, with attention to detail.
• Experience with CRM systems and data entry processes.
• Ability to promote products/services while maintaining customer loyalty.

Responsibilities

• Manages customer relationships and addresses concerns.
• Promotes products or services to customers.
• Works to enhance customer satisfaction and loyalty.

Skills

Written Communication

Billing

CRM Data Entry

Customer Support

Multi-tasking

Email Etiquette

Knowledge Base Management

Complaint Resolution

Complaint Management

Communication

Teamwork

Problem-Solving

Time Management

Attention To Detail

Job description

Manages customer relationships, addresses concerns, and promotes products or services. Works to enhance customer satisfaction and loyalty.

Skill Preference

• Written Communication
• Billing
• CRM Data Entry
• Customer Support
• Multi-tasking
• Email Etiquette
• Knowledge Base Management
• Complaint Resolution
• Complaint Management
• Communication
• Teamwork
• Problem-Solving
• Time Management
• Attention To Detail