Customer Care Executive | Customer Support | Sales

Wrixty Services; Gurugram District, Dadri; On-site; INR 279,000 - 390,600; Full time

Job summary

Wrixty Services in Gurugram District, India is looking for dedicated Customer Support & Sales Executives, both freshers and experienced. The role involves managing customer inquiries, ensuring a resolution to concerns, and promoting company products and services for sales targets.

Candidates should have strong communication skills and a positive attitude. The role requires handling calls professionally, generating leads, and maintaining customer records. Interested applicants can connect with HR Ms. Prity at 84483 50054.

Qualifications

• Excellent verbal communication skills.
• Prior experience in Customer Support or Sales is preferred.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide solutions to customer requirements.
• Resolve customer queries and complaints in a timely manner.
• Promote products and services.
• Generate leads and convert inquiries into sales.
• Maintain accurate customer records in CRM systems.

Skills

Strong communication skills

Positive attitude

Basic computer knowledge

Ability to work in a target-driven environment

Education

12th Pass / Graduate in any discipline

Job description

Job Summary

Customer Support & Sales Executive (Voice Process) for fresher and experienced.

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support & Sales Executives. The role involves handling customer inquiries, resolving concerns, and promoting company products and services to achieve sales targets while ensuring an excellent customer experience.

Candidates with strong communication skills and a positive attitude towards customer interaction are encouraged to apply.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Understand customer requirements and provide appropriate solutions.
• Resolve customer queries and complaints in a timely manner.
• Promote products and services to existing and potential customers.
• Generate leads and convert inquiries into sales opportunities.
• Maintain accurate customer records in CRM systems.
• Follow up with customers to ensure satisfaction and relationship building.
• Achieve individual and team sales targets.
• Coordinate with internal teams for issue resolution and service delivery.
• Maintain high standards of customer service and professionalism.

Eligibility Criteria

• Minimum Qualification: 12th Pass / Graduate in any discipline.
• Freshers can apply.
• Prior experience in Customer Support, Customer Service, BPO, Telecalling, Telesales, or Sales will be preferred.
• Excellent verbal communication skills.Basic computer knowledge.
• Ability to work in a target-driven environment.

HR Connect Ms. Prity- 84483 50054