Customer Support Executive

Expert Staffing Solutions New Delhi; Dadri, New Delhi, Gurugram District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Cab facility

Competitive salary

Career growth

Professional environment

Job summary

Expert Staffing Solutions New Delhi is seeking a Customer Support Executive to be the first point of contact for customers, handling calls with a customer-first approach.

The role requires excellent English communication, a readiness to work in rotational shifts, and a commitment to delivering professional support. Freshers are welcome, with growth opportunities in a supportive environment based in Dadri, Uttar Pradesh.

Qualifications

• Minimum qualification: 12th Pass or Graduate.
• Freshers are eligible to apply.
• Prior experience in BPO/Call Center is preferred.
• Good communication skills in English.
• Willingness to work in rotational shifts and rotational offs

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer queries via calls.
• Resolve customer complaints efficiently and escalation when required.

Skills

Communication skills

English proficiency

Customer service

Freshers welcome

Education

12th Pass or Graduate

Job description

Job Summary

We are looking for a Customer Support Executive who will act as the first point of contact for customers and provide exceptional support via Calls. The candidate should have strong communication skills and a customer-first approach.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer queries via calls.
• Resolve customer complaints efficiently and escalation when required.

Eligibility Criteria

• Minimum qualification: 12th Pass or Graduate.
• Freshers are eligible to apply.
• Prior experience in BPO/Call Center is preferred.
• Good communication skills in English.
• Willingness to work in rotational shifts and rotational offs

Benefits

• Both-side cab facility.
• Competitive salary with performance incentives.
• Career growth opportunities.
• Supportive and professional work environment.