Customer Support Executive

Wissenpro It Solutions; Kolkata District; On-site; INR 180,000 - 240,000; Full time

Job summary

Wissenpro It Solutions in Kolkata (West Bengal, India) is hiring for a Customer Support Executive for inbound voice processes. Freshers and experienced candidates with good English communication and active listening are welcome to apply, with basic computer skills required.

Candidates with prior BPO or call center experience are preferred. The role involves handling customer queries, service requests, and issue resolution with a focus on customer care.

Qualifications

• Freshers and graduates are welcome to apply.
• Good English communication, active listening, customer handling and basic computer skills required.
• Candidates with prior BPO/Call Center experience are preferred.

Responsibilities

• Handle inbound customer calls, queries, service requests, and issue resolution.
• Provide customer assistance and guidance during calls to resolve issues efficiently.

Skills

Good English communication

Active listening

Customer handling

Basic computer skills

Job description

Customer Support Executive | Inbound Voice | Freshers & Experienced | BPO

Customer Support Executive, Customer Service Executive, Customer Care Executive, Inbound Voice Process, Voice Process, Call Center, BPO, Customer Service, International BPO, Domestic BPO, Freshers Jobs, Graduate Jobs

Hiring Freshers and Experienced candidates for Customer Support / Inbound Voice Process roles. Candidates will handle inbound customer calls, customer queries, service requests, issue resolution, and customer assistance. Good English communication, active listening, customer handling, and basic computer skills are required. Freshers and graduates are welcome to apply. Candidates with previous BPO, Call Center, Customer Service, Customer Care, Voice Process, or International BPO experience are also preferred.