Customer Care Executive

Uzaif; India; On-site; INR 300,000 - 500,000; Full time

Job summary

Uzaif is seeking a dedicated and professional Customer Care Executive to join our team in Panchkula. The role involves providing excellent support to customers, ensuring high levels of satisfaction and efficiently resolving inquiries.

The ideal candidate should have experience in a BPO or similar customer-facing role and strong interpersonal and communication skills. Night shift availability is also required.

Qualifications

• Prior experience in a BPO or similar customer-facing role is required.
• Strong interpersonal and communication skills.
• Ability to work comfortably in Night Shifts.

Responsibilities

• Handle incoming customer inquiries via phone, email, or chat.
• Maintain accurate records of customer interactions.
• Work collaboratively with team members to achieve performance targets.

Skills

Interpersonal skills

Communication skills

BPO experience

Ability to work Night Shifts

Job description

About the Role

We are seeking a dedicated and professional Customer Care Executive to join our team in Panchkula. The ideal candidate will be responsible for providing excellent support to our customers, ensuring high levels of satisfaction and resolving inquiries efficiently.

Key Requirements

• Prior experience in a BPO or similar customer-facing role is required.
• Ability to work comfortably in Night Shifts.
• Strong interpersonal and communication skills.

Responsibilities

• Handle incoming customer inquiries via phone, email, or chat.
• Maintain accurate records of customer interactions.
• Work collaboratively with team members to achieve performance targets.