Customer Care Executive

Kriyalogic; Dadri; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Free pickup & drop facility

Job summary

Kriyalogic in India is seeking a capable Sales and Customer Service executive to handle inbound and outbound calls, understand customer needs, and offer suitable solutions. You will promote products, follow up with customers, and maintain records to achieve sales and service targets.

The role requires good communication skills, a customer-focused mindset, and basic computer knowledge. Transport facility is provided for employee convenience.

Qualifications

• Clear communication skills and ability to understand customer needs.
• Strong interpersonal skills and customer-centric approach.
• Proficiency with basic computer tools and systems.

Responsibilities

• Handle inbound and outbound customer calls.
• Understand customer requirements and provide suitable solutions.
• Promote products/services and generate sales.
• Follow up with customers and maintain proper records.
• Achieve assigned sales and customer service targets.
• Ensure a positive customer experience.

Skills

Communication skills

Interpersonal skills

Customer focus

Target orientation

Basic computer knowledge

Education

Any graduate

Job description

Job Responsibilities

• Handle inbound and outbound customer calls.
• Understand customer requirements and provide suitable solutions.
• Promote products/services and generate sales.
• Follow up with customers and maintain proper records.
• Achieve assigned sales and customer service targets.
• Ensure a positive customer experience.

Requirements

• Any graduate can apply.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Customer-focused and target-oriented approach.
• Ability to handle both inbound and outbound calls.
• Transport: Free Pickup & Drop Facility.