Customer Care Executive

Klariti Learning; Coimbatore District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative work environment

Supportive team culture

Job summary

Join a dynamic and fast-growing edtech company where you can leverage your strong communication skills to engage with customers and provide them with detailed information about courses and offerings. This entry-level position offers a collaborative and supportive work environment, with opportunities for growth within the company. If you are enthusiastic, proactive, and passionate about education, this role is perfect for you. Become a key player in improving customer acquisition strategies and enjoy a fulfilling career with us!

Qualifications

• Strong communication skills in English, both spoken and written.
• Ability to handle multiple communication channels.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer queries via phone, WhatsApp, and email.

Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Time Management

Tools

WhatsApp

Email

Phone Communication

Job description

- Handle inbound and outbound customer calls professionally and efficiently.

- Respond to customer queries via phone, WhatsApp, and email in a clear, friendly, and professional manner.

- Provide detailed information about Klariti Learning's courses, offerings, and enrollment process.

- Assist in generating leads through proactive communication and customer engagement.

- Follow up with potential customers to convert inquiries into enrollments.

- Maintain accurate records of customer interactions and transactions.

- Collaborate to improve customer acquisition strategies.

Requirements:

- Strong communication skills in English (both spoken and written).

- Ability to handle multiple communication channels, including phone and WhatsApp.

- Excellent interpersonal skills with a proactive and extroverted personality.

- Prior experience in customer support, telecalling, or sales is preferred, but not required.

- Ability to work in a fast-paced environment and manage time effectively.

- Strong problem-solving skills and customer-first mindset.

What We Offer:

- Opportunity to be part of a fast-growing edtech company.

- Collaborative and supportive work environment.

- Growth opportunities within the company.

If you’re an enthusiastic communicator who loves engaging with people and has a passion for education, we’d love to hear from you! Apply now and join the Klariti Learning team.

Seniority level

• Entry level

Employment type

• Full-time
• E-Learning Providers