Customer Account Manager - Enterprise

Keylabsintelli; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Keylabsintelli in Mumbai is seeking a motivated professional to manage enterprise customer accounts and ensure revenue targets are met. The role requires excellent communication skills and experience in IT System Integration or IT Services.

As part of a dynamic team, you will develop strategic relationships with customers, conduct market analysis, and act as a trusted advisor for technology solutions.

Qualifications

• Experience in IT System Integration/IT Services business.
• Must have worked for large corporate customers.
• Capable of identifying opportunities to position various products.

Responsibilities

• Meet revenue and margin targets from enterprise customers.
• Manage designated accounts and develop partner relationships.
• Conduct market analysis and strategize product solutions.

Skills

Presentation skills

Communication skills

Customer relationship management

Strategic analysis

Job description

About Us

iValue InfoSolutions Limited is a leading specialized technology solutions provider focused on securing and managing enterprise digital assets across Cybersecurity, Application Lifecycle Management (ALM), Data Governance, and Digital Infrastructure. As a value-added distributor and solutions partner for globally recognized OEMs, iValue supports enterprises and mid-market customers across India with secure, scalable, and compliant technology solutions.

Key Accountabilities

Responsible to meet Revenue and Margin from Enterprise Customers only

Manage designated accounts by mapping the key accounts by people role designations

Business Forecasting - anticipation of happenings in advance for proper planning and accurate business forecast.

Develop robust tactical plan to support business strategic objective in consultation iV

Key Pillars ie Cybersecurity, DCI/ILM, ALM, Cloud and iV Service.

Ensures proper Account development through effective planning, leading, organizing, monitoring, reviewing and controlling of information

A highly motivated "self starter" who is goal oriented, has strong interpersonal, communication, and technical skills.

• Develop and maintain partner relationships at the Regional level
• Strategically analyzing the needs of the customers with respect to system integration products, solutions & services and Acting as a trusted advisor to customers on technology, product knowledge and all other customer issues.
• Market Analysis & Strategy Formulation for IT products & solutions
• Co-ordinate with Pre-Sales & Service Team to validate Opportunities
• Collect market data and information on current trends and latest development in the
• Identifying IT Priority/Active Partners from existing IV/New Partners

Industry Preference

(for experienced candidates)

System Integration / IT Services/IT Hardware /Software/ Other IT solutions

Industry necessary.

Essential (for experienced candidates)

• Presentation/ communication Skills
• Must have worked for Large Corporate Customers, Experience in IT System Integration/IT Services business will be preferred
• OEM/Partner/Customer Relationship Management
• Should be capable of identifying opportunities to position various products and solutions at customer place
• Should have had exposure to direct selling at C Level