CRM Manager

Ajmer Industries; Jaipur; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Ajmer Industries in Jaipur seeks a seasoned professional to manage customer relationships, coordinate sales efforts with internal teams, and drive revenue growth across the Jaipur region.

You will analyze sales data to identify trends and opportunities for improvement, and deliver exceptional service via phone, email, and chat to ensure high customer satisfaction and loyalty.

Qualifications

• 5-15 years of experience in a similar role.
• Strong understanding of CRM principles and practices.
• Excellent communication skills for effective customer handling.
• Ability to analyze complex data sets to inform business decisions.

Responsibilities

• Manage customer relationships to ensure high levels of satisfaction and retention.
• Coordinate sales efforts with internal teams to drive revenue growth.
• Analyze sales data to identify trends and opportunities for improvement.
• Provide exceptional customer service through multiple channels (phone, email, chat).

Skills

CRM principles

Communication skills

Data analysis

Job description

Roles and Responsibilities :

• Manage customer relationships to ensure high levels of satisfaction and retention.
• Coordinate sales efforts with internal teams to drive revenue growth.
• Analyze sales data to identify trends and opportunities for improvement.
• Provide exceptional customer service through multiple channels (phone, email, chat).

Job Requirements :

• 5-15 years of experience in a similar role.
• Strong understanding of CRM principles and practices.
• Excellent communication skills for effective customer handling.
• Ability to analyze complex data sets to inform business decisions.