Credit Processing Analyst

Digitide; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Digitide is seeking a Credit Processing Analyst to support our back-office operations. The role focuses on processing credit applications, assessing creditworthiness, and maintaining accurate credit records to enhance customer satisfaction and retention.

You will collaborate with the customer care team, implement credit policies, monitor limits, and provide regular processing reports. A bachelor's degree and 2+ years in credit processing are preferred, with strong analytical and communication

Qualifications

• Bachelor's degree in finance, business, or a related field preferred.
• Minimum 2 years of experience in credit processing or a similar role.
• Strong analytical and decision-making skills with attention to detail.
• Excellent written and verbal communication for customer interaction.
• Proficiency in MS Office and credit processing software.
• Ability to multitask and work independently.
• Customer-centric approach and relationship-building.
• Knowledge of credit laws and regulations is a plus.
• Willingness to learn new systems and processes.
• Proactive, solution-oriented mindset.

Responsibilities

• Process and analyze credit applications, ensuring accuracy and timely processing.
• Review and assess creditworthiness of customers, making informed decisions.
• Maintain and update customer credit records, keeping them organized and accessible.
• Collaborate with the customer care team to resolve credit-related inquiries and issues.
• Implement and adhere to credit policies and procedures, ensuring compliance.
• Monitor and manage credit limits, identifying potential risks and taking appropriate actions.
• Build and maintain strong relationships with customers, fostering trust and satisfaction.
• Provide regular reports and insights on credit processing activities to management.
• Stay updated with industry trends and best practices in credit processing.
• Assist in training and mentoring new team members on credit processing procedures.

Skills

Credit processing

Analytical skills

MS Office

Communication skills

Attention to detail

Independent work

Education

Bachelor's degree

Tools

Credit processing software

MS Excel

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we've been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we've been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We're more than just a service provider we're a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Credit Processing Analyst, you will play a vital role in our company's back-office operations. Your primary responsibility will be to ensure smooth and efficient credit processing, maintaining high standards of customer service. This role is crucial for our business as it directly impacts customer satisfaction and retention.

Responsibilities

• Process and analyze credit applications, ensuring accuracy and timely processing.
• Review and assess creditworthiness of customers, making informed decisions.
• Maintain and update customer credit records, keeping them organized and accessible.
• Collaborate with the customer care team to resolve credit-related inquiries and issues.
• Implement and adhere to credit policies and procedures, ensuring compliance.
• Monitor and manage credit limits, identifying potential risks and taking appropriate actions.
• Build and maintain strong relationships with customers, fostering trust and satisfaction.
• Provide regular reports and insights on credit processing activities to the management team.
• Stay updated with industry trends and best practices in credit processing.
• Assist in training and mentoring new team members on credit processing procedures.

Qualifications

• A bachelor's degree in finance, business, or a related field is preferred.
• Minimum 2 years of experience in credit processing or a similar role.
• Strong analytical and decision-making skills, with an eye for detail.
• Excellent communication skills, both written and verbal, for effective customer interaction.
• Proficiency in using MS Office and credit processing software.
• Ability to work independently and manage multiple tasks simultaneously.
• A customer-centric approach with a focus on building positive relationships.
• Knowledge of credit laws and regulations is an asset.
• Willingness to learn and adapt to new systems and processes.
• A proactive and solution-oriented mindset is essential for this role.

Job Info

• Job Identification 265088
• Job Category Customer Support/Operations | BPM