Credit Processing Analyst

Digitide; Kolhapur District; On-site; INR 450,000 - 650,000; Full time

Job summary

Digitide is seeking a Credit Processing Analyst to handle credit inquiries and processes, serving as the bridge between customers and the credit department. You will review applications, perform assessments, ensure policy compliance, and maintain accurate records while delivering excellent service.

You will analyze customer financial data, monitor credit trends, and stay updated on regulatory changes to identify opportunities for process improvements.

Qualifications

• Bachelor’s degree in finance or related field preferred.
• Minimum 2 years in credit processing or similar.
• Knowledge of credit policies, regulations, and industry best practices.
• Strong analytical and problem-solving skills.

Responsibilities

• Process and review credit applications for accuracy and compliance.
• Conduct thorough credit assessments and analyze financial data.
• Communicate credit status updates to customers.
• Collaborate with the credit team to optimize workflow.
• Maintain records and ensure data integrity.
• Monitor credit trends and identify improvement opportunities.
• Provide excellent customer service throughout the process.
• Stay updated on credit regulations and industry changes.
• Assist in developing and updating credit policies.
• Coordinate with other departments for integrated credit processing.

Skills

Analytical thinking

Communication skills

Attention to detail

Multitasking

Problem-solving

Education

Bachelor's degree in finance or related field

Tools

Credit processing software

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Credit Processing Analyst, you will play a vital role in our organization's back-office operations. Your primary responsibility will be to handle credit-related inquiries and processes, ensuring a smooth and efficient experience for our customers. You will be the bridge between our customers and the credit department, providing accurate and timely information and resolving any issues that may arise.

Responsibilities

• Process and review credit applications, ensuring accuracy and compliance with policies and regulations.
• Conduct thorough credit assessments and evaluations, analyzing customer data and financial information.
• Communicate with customers regarding their credit applications, providing updates and addressing any concerns.
• Collaborate with the credit team to ensure a seamless credit processing workflow, identifying and resolving bottlenecks.
• Maintain accurate records and documentation for all credit-related activities, ensuring data integrity.
• Monitor and analyze credit trends and patterns, identifying areas for improvement and implementing best practices.
• Provide excellent customer service, ensuring a positive and professional experience for all customers.
• Stay updated with industry trends and changes in credit regulations, adapting processes accordingly.
• Assist in developing and implementing credit policies and procedures, ensuring a consistent and efficient approach.
• Work closely with other departments to ensure a holistic and integrated approach to credit processing.

Qualifications

• A bachelor's degree in finance, business, or a related field is preferred.
• Minimum 2 years of experience in credit processing or a similar role.
• Strong knowledge of credit policies, regulations, and industry best practices.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in using credit processing software and systems.
• Effective communication skills, both verbal and written, with the ability to explain complex concepts clearly.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong organizational skills and a proactive approach to work.
• A customer-centric mindset, with a focus on delivering exceptional service.
• Willingness to learn and adapt to changing industry trends and technologies.

Job Info

• Job Identification 266942
• Job Category Customer Support/Operations | BPM