Credit Processing Analyst

Digitide; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Digitide is seeking a Credit Processing Analyst for Mumbai to manage credit applications, analyze data, and maintain compliance. You will support back-office operations, interact with customers for information, and collaborate with the credit team to resolve issues.

The role requires 2+ years in credit processing, strong analytical skills, and proficiency with credit software. The position emphasizes accuracy, confidentiality, and ongoing learning in a dynamic environment.

Qualifications

• Bachelor's degree in Finance, Business, or a related field.
• 2+ years of experience in credit processing or a similar role.
• Strong knowledge of credit regulations and compliance standards.
• Excellent analytical and problem-solving skills.
• Proficiency in using credit processing software and tools.
• Effective communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Attention to detail and accuracy in data handling.
• Familiarity with industry-specific credit processes is preferred.
• Willingness to learn and adapt to new systems and procedures.

Responsibilities

• Process credit applications and inquiries efficiently and accurately.
• Review and analyze credit data, ensuring compliance with regulations and company policies.
• Communicate with customers to gather necessary information and provide updates on credit status.
• Collaborate with the credit team to resolve complex credit issues and ensure timely resolutions.
• Maintain accurate records and documentation for credit processing activities.
• Identify areas for process improvement and implement best practices.
• Provide support to the customer care team, offering guidance on credit-related matters.
• Stay updated with industry trends and changes in credit regulations.
• Ensure data security and confidentiality during credit processing.
• Contribute to team goals and maintain a positive work environment.

Skills

Analytical skills

Problem solving

Communication skills

Customer service

Attention to detail

Independent work

Multitasking

Education

Bachelor's degree in Finance, Business, or a related field

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Credit Processing Analyst, you will play a vital role in handling credit-related inquiries and ensuring a smooth customer experience. Your expertise will contribute to the overall success of our back-office operations, maintaining positive relationships with customers and driving business growth.

Responsibilities

• Process credit applications and inquiries efficiently and accurately.
• Review and analyze credit data, ensuring compliance with regulations and company policies.
• Communicate with customers to gather necessary information and provide updates on credit status.
• Collaborate with the credit team to resolve complex credit issues and ensure timely resolutions.
• Maintain accurate records and documentation for credit processing activities.
• Identify areas for process improvement and implement best practices.
• Provide support to the customer care team, offering guidance on credit-related matters.
• Stay updated with industry trends and changes in credit regulations.
• Ensure data security and confidentiality during credit processing.
• Contribute to team goals and maintain a positive work environment.

Qualifications

• Bachelor's degree in Finance, Business, or a related field.
• 2+ years of experience in credit processing or a similar role.
• Strong knowledge of credit regulations and compliance standards.
• Excellent analytical and problem-solving skills.
• Proficiency in using credit processing software and tools.
• Effective communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Attention to detail and accuracy in data handling.
• Familiarity with industry-specific credit processes is preferred.
• Willingness to learn and adapt to new systems and procedures.

Job Info

• Job Identification 268285
• Job Category Customer Support/Operations | BPM