Credit Processing Analyst

Digitide; Delhi; Presencial; INR 400.000 - 620.000; Jornada completa

Descripción de la vacante

Digitide is hiring a Credit Processing Analyst to join its back-office operations. You will handle credit applications, assess risk, and maintain documentation while communicating status to customers.

You will collaborate with the credit team to optimize workflows and improve processing efficiency. The role emphasizes accuracy, regulatory compliance, and a strong customer-service mindset to support business growth.

Formación

• 2+ years of experience in credit processing or a similar role.
• Bachelor's degree in Finance, Business, or a related field.
• Strong analytical and decision-making skills with attention to detail.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Proficiency in using credit processing software and MS Office.

Responsabilidades

• Process and review credit applications, ensuring compliance with policies and regulations.
• Evaluate creditworthiness of customers and make informed decisions.
• Maintain accurate records and documentation for all credit-related activities.
• Communicate with customers regarding credit status, providing updates and resolving queries.
• Collaborate with the credit team to identify and mitigate risks associated with credit processing.
• Implement efficient credit processing workflows and suggest process improvements.
• Monitor and analyze credit trends, identifying potential issues and areas for optimization.
• Provide excellent customer service, ensuring a positive and professional experience.
• Stay updated with industry trends and best practices in credit processing.
• Assist in training and mentoring junior team members on credit-related procedures.

Conocimientos

Analytical skills

Decision making

Customer-centric approach

Independent work

Educación

Bachelor's degree in Finance or Business

Herramientas

Credit processing software

MS Office

Descripción del empleo

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Credit Processing Analyst, you will play a vital role in our organization's back-office operations. Your primary responsibility will be to handle credit-related tasks, ensuring a smooth and efficient process. You will be the bridge between our customers and the credit department, providing timely and accurate support.

Responsibilities

• Process and review credit applications, ensuring compliance with policies and regulations.
• Evaluate creditworthiness of customers and make informed decisions.
• Maintain accurate records and documentation for all credit-related activities.
• Communicate with customers regarding credit status, providing updates and resolving queries.
• Collaborate with the credit team to identify and mitigate risks associated with credit processing.
• Implement efficient credit processing workflows and suggest process improvements.
• Monitor and analyze credit trends, identifying potential issues and areas for optimization.
• Provide excellent customer service, ensuring a positive and professional experience.
• Stay updated with industry trends and best practices in credit processing.
• Assist in training and mentoring junior team members on credit-related procedures.

Qualifications

• Bachelor's degree in Finance, Business, or a related field.
• 2+ years of experience in credit processing or a similar role.
• Strong analytical and decision-making skills, with an eye for detail.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in using credit processing software and MS Office suite.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of financial regulations and compliance standards.
• Strong problem-solving skills and a proactive mindset.
• Willingness to learn and adapt to new technologies and processes.
• A team player with a positive attitude and a passion for customer satisfaction.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Info

• Job Identification 264456
• Job Category Customer Support/Operations | BPM