Credit Processing Analyst

Digitide; Bhopal; On-site; INR 540,000 - 740,000; Full time

Job summary

Digitide is seeking a Credit Processing Analyst in India to handle end-to-end processing of credit applications, verify documents, and maintain accurate records within our BFSI portfolio.

You will collaborate with the Customer Care team to resolve queries, ensure regulatory adherence, and contribute to efficient back-office operations while upholding high customer satisfaction standards.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• 2+ years of experience in credit processing, loan administration, or banking operations.
• Strong knowledge of BFSI regulations and compliance standards.
• Excellent analytical skills with high attention to detail.
• Proficiency in MS Office, especially Excel; experience with CLM or similar platforms is a plus.
• Effective communication skills for interacting with internal teams and customers.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Problem-solving mindset with a customer-centric approach.
• Basic understanding of fraud detection and risk assessment techniques.
• Flexibility to work occasional extended hours during peak processing cycles.

Responsibilities

• Review and validate credit applications and supporting documents for accuracy and completeness.
• Perform credit checks, risk assessments, and eligibility verification using internal systems.
• Maintain and update credit files in the CLM system, ensuring data integrity.
• Coordinate with Customer Care Executives to address applicant inquiries and resolve issues promptly.
• Ensure compliance with regulatory guidelines, internal policies, and audit requirements.
• Prepare and generate daily, weekly, and monthly processing reports for management.
• Identify and flag potential fraud or high-risk cases for further investigation.
• Assist in process improvement initiatives to enhance efficiency and reduce turnaround time.
• Provide training and guidance to junior analysts on credit processing standards.
• Support cross-functional teams during peak periods and special projects.

Skills

Analytical skills

Attention to detail

Regulatory knowledge

Fraud detection basics

Communication skills

Time management

Problem-solving

MS Excel

Education

Bachelor's degree in Finance, Business Administration, or related field

Tools

MS Excel

CLM system

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

The Credit Processing Analyst will be responsible for end‑to‑end processing of credit applications, verification of documentation, and maintenance of accurate records within our domestic BFSI portfolio. Working closely with the Customer Care Executive team, you will resolve queries, support compliance initiatives, and contribute to seamless back‑office operations that uphold our high standards of customer satisfaction and regulatory adherence.

Responsibilities

• Review and validate credit applications and supporting documents for accuracy and completeness.
• Perform credit checks, risk assessments, and eligibility verification using internal systems.
• Maintain and update credit files in the CLM system, ensuring data integrity.
• Coordinate with Customer Care Executives to address applicant inquiries and resolve issues promptly.
• Ensure compliance with regulatory guidelines, internal policies, and audit requirements.
• Prepare and generate daily, weekly, and monthly processing reports for management.
• Identify and flag potential fraud or high‑risk cases for further investigation.
• Assist in process improvement initiatives to enhance efficiency and reduce turnaround time.
• Provide training and guidance to junior analysts on credit processing standards.
• Support cross‑functional teams during peak periods and special projects.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• 2+ years of experience in credit processing, loan administration, or banking operations.
• Strong knowledge of BFSI regulations and compliance standards.
• Excellent analytical skills with high attention to detail.
• Proficiency in MS Office, especially Excel; experience with CLM or similar platforms is a plus.
• Effective communication skills for interacting with internal teams and customers.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Problem‑solving mindset with a customer‑centric approach.
• Basic understanding of fraud detection and risk assessment techniques.
• Flexibility to work occasional extended hours during peak processing cycles.

Job Info

• Job Identification 271630
• Job Category Customer Support/Operations | BPM