Credit Control

Delhivery; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Delhivery in Mumbai is seeking a collection executive to manage dues, investigate historical data, follow up with clients on overdue amounts, and resolve billing issues.

You will maintain daily AR reports, keep a history of every transaction, respond to client queries by mail or call, and perform with a target-driven, high-energy approach using MS Excel.

Immediate start from our HQ, strong English communication, and comfort with targets are essential in a fast-paced environment.

Qualifications

• English proficiency (verbal and written).
• Target-driven and high energy in a fast-paced environment.
• Learning agility and resilience to get things done.
• Tech savvy with MS Office, especially Excel.

Responsibilities

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to client queries and concerns received from the client by mail or telecall.

Tools

Excel

Job description

Job Responsibility:

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to client queries and concerns received from the client by mail or telecall.

Requirement

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel / Spreadsheet.
• Comfortable working with targets.
• Knowledge of Currency.