Collections Manager - Gurugram

Delhivery; Gurugram District; On-site; INR 350,000 - 500,000; Full time

Job summary

Delhivery is seeking a debt collection professional to join our Gurgaon HQ. You will manage overdue invoices, investigate historical data, and follow up with clients to accelerate payments.

The role requires strong English communication, high energy, and proficiency in MS Excel as you maintain AR records and respond to client inquiries. You will work with a team to resolve billing issues, maintain daily collection reports, and ensure timely updates on transaction histories.

Qualifications

• Immediate availability to join at HQ
• Good command of English (verbal and written)
• High energy for a fast-paced work environment
• Tech savvy with MS Office especially Excel

Responsibilities

• Work with the team to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Skills

Debt collection

Client follow-up

English communication

Tools

MS Excel

Job description

Job Responsibility

• Work with the team to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Requirement

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel / Spreadsheet.
• Comfortable working with targets.

. Knowledge of Currency.