Counter Sales Executive

Psn Automotive Marketing; Bengaluru, Mysuru, Coimbatore District; On-site; INR 280,000 - 360,000; Full time

Job summary

Psn Automotive Marketing in Bengaluru is seeking a counter sales professional for the spare parts division. You will handle day-to-day sales, identify parts, provide pricing, and prepare quotes and invoices with accuracy.

You will coordinate with stores and procurement, build relationships with mechanics and dealers, and work towards achieving sales targets in a fast-paced counter environment.

Qualifications

• 0–5 years of experience in counter sales or spare-parts sales, preferably in the commercial vehicle segment.
• Good knowledge of commercial vehicle spare parts and applications.
• Ability to identify parts through part numbers, catalogues, or vehicle models.
• Good customer-handling and communication skills.

Responsibilities

• Handle day-to-day counter sales of commercial vehicle spare parts.
• Understand customer requirements and recommend the correct spare parts based on vehicle model and application.
• Identify spare parts using part numbers, catalogues, samples, or vehicle specifications.
• Provide accurate information on product availability, pricing, and alternatives.
• Prepare quotations, sales orders, invoices, and other required sales documents.
• Coordinate with stores/warehouse team for availability and timely issue of spare parts.
• Maintain proper records of counter sales, customer enquiries, orders, and pending requirements.
• Follow up on customer enquiries and convert them into sales.
• Develop and maintain good relationships with mechanics, workshops, fleet owners, dealers, and other customers.
• Handle customer queries and resolve issues related to products, availability, pricing, and delivery.
• Coordinate with procurement/purchase teams for unavailable or special-order parts.
• Ensure proper billing and collection coordination wherever applicable.
• Maintain knowledge of new products, substitute parts, and market trends.
• Achieve assigned sales targets and contribute to overall branch/store sales.
• Ensure proper housekeeping and organization of the counter and product display area.

Skills

Counter sales

Spare parts

Customer handling

Communication skills

ERP knowledge

Negotiation

Relationship building

Numerical skills

Tools

Billing software

Inventory software

Job description

Role & responsibilities

• Handle day-to-day counter sales of commercial vehicle spare parts.
• Understand customer requirements and recommend the correct spare parts based on vehicle model and application.
• Identify spare parts using part numbers, catalogues, samples, or vehicle specifications.
• Provide accurate information on product availability, pricing, and alternatives.
• Prepare quotations, sales orders, invoices, and other required sales documents.
• Coordinate with the stores/warehouse team for availability and timely issue of spare parts.
• Maintain proper records of counter sales, customer enquiries, orders, and pending requirements.
• Follow up on customer enquiries and convert them into sales.
• Develop and maintain good relationships with mechanics, workshops, fleet owners, dealers, and other customers.
• Handle customer queries and resolve issues related to products, availability, pricing, and delivery.
• Coordinate with procurement/purchase teams for unavailable or special-order parts.
• Ensure proper billing and collection coordination wherever applicable.
• Maintain knowledge of new products, substitute parts, and market trends.
• Achieve assigned sales targets and contribute to overall branch/store sales.
• Ensure proper housekeeping and organization of the counter and product display area.

Preferred candidate profile

• 0-5 years of experience in counter sales or spare-parts sales, preferably in the commercial vehicle segment.
• Good knowledge of commercial vehicle spare parts and applications.
• Ability to identify parts through part numbers, catalogues, or vehicle models.
• Good customer-handling and communication skills.
• Basic knowledge of billing/inventory software or ERP systems.
• Good negotiation and sales skills.
• Ability to work effectively with stores, workshop, purchase, and sales teams.
• Strong follow-up and coordination skills.
• Good numerical and basic computer skills.
• Ability to work in a fast-paced counter-sales environment.