Costing Specialist

United Parcel Service, Inc.; Mumbai; On-site; INR 500,000 - 620,000; Full time

Job summary

United Parcel Service, Inc. in Mumbai is seeking an accounts receivable professional to engage with customers and resolve unpaid balances while improving cash flow.

You will identify payment issues, educate stakeholders, and collaborate with multiple departments to ensure accurate billing and timely collections. The role emphasizes attention to detail, communication, and efficient workflow management.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• Proficient with Microsoft Word, Excel, Access and Outlook.
• Strong communication and problem-solving abilities.

Responsibilities

• Contacts internal and external customers to gather inquiry details and provide resolution.
• Educates administrative groups on proper procedures and verifies adherence.
• Partners with departments to resolve and correct payment/billing issues.
• Participates in implementation of new or improved processes to ensure proper usage and adherence.
• Communicates operational instructions to processing workgroups.
• Provides support to internal and external customers to address billing issues and provide requested reports.
• Oversees daily workflow.

Skills

Customer service

Communication

Education

Bachelor’s Degree in Accounting or Finance

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position communicates with customers to bring resolution to unpaid accounts. Employee works to improve cash flow, minimize delinquency, reduce Days Sales Outstanding, and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. Employee overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.

Responsibilities

• Contacts internal and external customers and vendors to gather inquiry details, provide resolution, and ensure customer satisfaction.
• Educates administrative groups on proper procedures and verifies adherence.
• Partners with various departments to resolve and correct payment/billing issues.
• Participates in implementation of new or improved processes to ensure proper usage and adherence.
• Communicates operational instructions to processing workgroups.
• Provides support to internal and external customers to address billing issues and provide requested reports.
• Oversees daily workflow.

Qualifications

• Bachelor’s Degree or International equivalent in Accounting, Finance, or a related field - Preferred
• Working knowledge of Microsoft Word, Excel, Access, and Outlook

Employee Type: Permanent

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