Financial Admin Assistant

UPS; Pune District; On-site; INR 350,000 - 600,000; Full time

Job summary

UPS in Pune, India is seeking a customer service professional to manage billing-related inquiries and discrepancies. The role involves communicating with customers to resolve invoices, explaining UPS billing services, and coordinating with internal teams to fix issues.

The position is permanent and offers full-time employment with opportunities to grow within a Fortune Global 500 company. You will work with a team dedicated to delivering accurate, helpful billing support and excellent customer

Qualifications

• Handle billing inquiries and resolve invoice discrepancies.
• Educate customers on UPS billing services and options.
• Coordinate with cross-functional teams to resolve issues.

Responsibilities

• Communicate with customers to resolve billing issues.
• Research and correct discrepancies on invoices.
• Initiate cross-functional contacts to resolve problems.
• Provide clear explanations of billing procedures to customers.

Skills

Customer service

Billing inquiries

Communication

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. This position performs other tasks as necessary.

Employee Type

Permanent

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