Coordinator - OPD

Max Super Speciality Hospital, Vaishali; Ghaziabad District; Presencial; INR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Max Super Speciality Hospital, Vaishali is seeking a proactive OPD Coordinator to manage patient flow, appointments, and interdepartmental coordination across OPD and IPD services.

You will liaise with doctors, manage OT bookings and pre-op processes, and ensure accurate data for monthly department meetings. Experience in coordinating multiple doctors and handling administrative duties is required.

Formación

• 2-4 years of experience in managing a team of multiple doctors.

Responsabilidades

• Coordinate with TPA desk for admission and query resolutions.
• Coordinate OPD and IPD between patients and doctors or departments to resolve issues.
• Manage OPD appointments and follow up with patients for OPD/procedure.
• Coordinate conversion from OP to IP and OP to Pharmacy.
• Coordinate OP movement to Diagnostics/Procedure/Non-invasive cardiology.
• Obtain planned discharge numbers from treating doctors and share with ALOS team.
• Collate data for Monthly Departmental meeting and prepare department statistics.
• Oversee pre-op, new patients and inform doctors accordingly.
• Follow up admitted patients as per department requirements.
• Track patients (Cash/Insurance/Corporate) and resolve queries for TPA/Corporate patients.
• Manage departmental indents and maintenance of the department.
• Oversee OT bookings and bill settlements for patients.
• Arrange departmental meetings and CMEs and ensure staff participation.
• Handle official/administrative work of doctors and attendance management of the department.

Descripción del empleo

Greetings from Max Healthcare,

Max Super Speciality Hospital, Vaishali is hiring for a proactive and diligent OPD Coordinator.

Role & responsibilities

• Coordinate with TPA desk for admission and query resolutions
• To coordinate (OP & IP) between the patients and the doctors or any other department if in case any patient faces any problem. (Vary department wise).
• To manage OPD appointments & follow up with patients for OPD / Procedure.
• To coordinate conversion from OP to IP & OP to Pharmacy.
• To coordinate OP movement to Diagnostics / Procedure / Non-invasive cardiology.
• To get number of planned discharges from treating doctors and share the same with ALOS team.
• To collate data for presentation in Monthly Departmental meeting. And prepare all the statistics of the department.
• To look after the pre-op, new patients and inform the doctor accordingly.
• Follow up of the admitted patients to be done as follows: - (vary department wise)
• Keep track of all kinds of patients (Cash/Insurance/Corporate)
• Query RESOLUTION to be done for TPA/ Corporate patients.
• Departmental indents to be taken care of.
• Look after the Maintenance of the department.
• To look after operation theatre (OT) bookings.
• To look after bill settlement of the patient.
• To arrange for departmental meetings and CMEs and ensure participation of departmental staff in all events/meetings/conferences.
• Departmental promotional activities to be done as per instruction.
• To handle all the official/administrative work of the doctors.
• To ensure adherence to attendance management system of the department (including punching and roster).
• To ensure effective and efficient utilization of departmental funds.
• Keep track of Employee vaccination for all Doctors & Employees &
• ensure preservation of data to meet NABH compliance.

Preferred candidate profile

2-4 years of experience in managing team of multiple doctors.