Consultant- Relationship Manager

Flexing It; Delhi, Jaipur, Ernakulam, Lucknow; On-site; INR 550,000 - 900,000; Full time

Job summary

Flexing It is seeking a Relationship Manager to oversee the end-to-end customer journey for residential solar solutions in Delhi. You will drive sales, coordinate site surveys, and explain design, financing, subsidies, and AMC to customers.

As the primary contact, you will convert leads into bookings, ensure timely payments and documentation, and address queries to deliver a seamless, high-quality customer experience.

Qualifications

• Experience in managing end-to-end customer journeys in a sales context.
• Ability to explain technical concepts and financing to customers.

Responsibilities

• Manage customer relationships from qualified lead to commissioning as the primary contact.
• Understand customer requirements and coordinate consultations and site surveys.
• Explain system design, generation potential, savings, financing options, subsidies, guarantees, and AMC.
• Convert qualified leads into bookings with timely payments and documentation.
• Address customer queries and grievances and provide regular updates to ensure satisfaction.

Skills

Relationship mgmt

Sales

Customer service

Lead conversion

Solar knowledge

Job description

Our client, India’s leading energy solutions provider, is looking for a Relationship Manager to manage the end-to-end customer journey, drive sales conversions, and ensure a seamless customer experience for residential solar solutions.

Key Responsibilities:

• Manage customer relationships from qualified lead to commissioning, acting as the primary point of contact.
• Understand customer requirements and coordinate consultations and site surveys.
• Explain system design, generation potential, savings, financing options, subsidies, guarantees, and AMC.
• Convert qualified leads into bookings while ensuring timely payments and documentation.
• Address customer queries and grievances, provide regular updates, and ensure customer satisfaction.