Zonal Sales manager - Jodhpur

ESP Engineered; Jodhpur; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ESP Engineered is on a mission to lead the solar energy transition in India, and we are seeking a skilled professional to enhance our business development and customer experience efforts. This role involves identifying opportunities, negotiating partnerships, and leading a team dedicated to optimizing customer interactions.

In this role, you will manage the end-to-end experience for customers, analyze feedback, and drive strategies that align with our growth goals. If you are passionate about renewable energy and have a proven track record in business strategy, we would like to hear from you.

Qualifications

• Proven experience in business development and strategic partnerships.
• Strong analytical skills with the ability to derive insights from data.
• Experience in customer experience optimization.

Responsibilities

• Identify, evaluate, negotiate, and manage business opportunities.
• Own the end-to-end experience of all customer segments.
• Lead and develop a team dedicated to business development.

Skills

Negotiation skills

Customer relationship management

Marketing campaign management

Team leadership

Data analysis

Job description

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India. In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

• Identify, evaluate, negotiate, and manage opportunities in business processes and contribute to the organization's short and long-term business goals.
• Evaluate findings, prepare reports and make recommendations about the business and financial viability of alternative opportunities.
• Establish long-term professional relationships with potential stakeholders and partners to promote the new processes and services
• Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization's business interests
• Creating marketing mix and finding key channels for new market activations
• Driving marketing campaigns using the optimal mix of digital and offline mediums

Customer Experience

• Own the end-to-end experience of all customer segments.
• Interact with internal (engineering and logistics) teams to ensure a delightful, seamless experience for the end customers.
• Analyze feedback from appropriate networks or measurements within the organization
• Follow and ensure the progress and speed of development actions/projects are well defined andmeasured

People Management

• Lead and coordinate improvement activities and development programs
• Lead, direct, evaluate and develop a team of business development analyst professionals to ensure that projects are conducted credibly and that recommendations and reports are accurate and timely

Process Optimization

• Manage and maintain the development roadmap in cooperation with all responsible functions -
• Define dashboards for greater visibility and debugging customer acquisition, customer interaction, and project execution processes