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Mittal Electronics in Delhi seeks a results-driven Order Management professional to oversee end-to-end sales orders, validate pricing, credit terms, and schemes, and ensure timely dispatch with accurate invoicing.
The role covers pricing controls, credit monitoring, billing coordination with logistics, returns handling, and MIS reporting, while ensuring SAP ERP processes are scalable and well-documented.
Job Description
Order Management: Manage sales orders from approval to dispatch, validating pricing, credit, dues, schemes, availability, and commercial terms while monitoring blocked and pending orders.
Pricing & Commercial Controls: Maintain customer/channel/SKU pricing; validate discounts, schemes, freight and special pricing; flag unauthorised deviations; maintain the Price & Commercial Master.
Sales Schemes & Incentives: Operationalise approved schemes in ERP; track achievement and liability; validate distributor claims; coordinate settlement with Finance; track accrual versus payout.
Credit Control: Monitor credit limits and overdue receivables; flag breaches; control dispatches as per policy; provide credit-status reports to Sales and management.
Billing & Dispatch: Ensure accurate invoicing; coordinate with warehouse/logistics; resolve price, GST, discount, scheme, freight and quantity discrepancies; monitor order-to-dispatch TAT.
Returns & Claims: Manage sales returns, damages, shortages, pricing differences and distributor claims; validate claims before approval; coordinate credit/debit notes.
Sales MIS: Report gross/net sales, SKU/region/distributor/channel sales, target achievement, returns, schemes, outstanding, collection, credit exposure, blocked orders and pending dispatches; reconcile Sales, ERP and Finance.
ERP / SAP Responsibilities