Collections Specialist

Clarivate; Tamil Nadu; On-site; INR 300,000 - 550,000; Full time

Job summary

Clarivate is seeking an Accounts Receivable professional in Tamil Nadu to lead debt collection efforts, analyze client accounts for discrepancies, and drive timely resolutions. You will identify root causes, research payments, and reconcile accounts to ensure data integrity.

Collaboration with internal teams will optimize collections and reduce aged debts. The role emphasizes compliance with industry standards and ongoing process improvements to enhance cash flow and customer satisfaction.

Qualifications

• Debt collection and AR management skills.
• Analytical abilities for discrepancy identification.
• Effective communication for client interactions.

Responsibilities

• Actively engage in the collection of overdue debt using various communication methods like phone, email, and official correspondence.
• Analyze client accounts to identify discrepancies and work towards prompt resolution of payment issues.
• Identify root causes of late payment, short-payment, or non-payment and develop a plan to resolve.
• Perform in-depth research into payments and prepare account reconciliations to ensure data accuracy.
• Maintain performance metrics and create detailed reports to track collection efforts and outcomes.
• Collaborate with internal stakeholders to facilitate smooth resolution of customer disputes.
• Provide recommendations for improving collection strategies and reducing aged debts.
• Stay updated with industry best practices in debt recovery and ensure compliance with legal standards.

Skills

Debt collection

Accounts receivable

Data analysis

Communication

Reporting

Education

Two years of higher education or equivalent experience

Job description

Job Responsibilities

• Actively engage in the collection of overdue debt using various communication methods like phone, email, and official correspondence.
• Analyze client accounts to identify discrepancies and work towards prompt resolution of payment issues.
• Identify root causes of late payment, short-payment, or non-payment and develop a plan to resolve.
• Perform in-depth research into payments and prepare account reconciliations to ensure data accuracy.
• Maintain performance metrics and create detailed reports to track collection efforts and outcomes.
• Collaborate with internal stakeholders to facilitate smooth resolution of customer disputes.
• Provide recommendations for improving collection strategies and reducing aged debts.
• Stay updated with industry best practices in debt recovery and ensure compliance with legal standards.

Minimum Qualifications

• 2 Years of higher education or equivalent experience

Job Category Summary

Manages the Accounts Receivable portfolio including overdue invoices, and ensures the organization maintains healthy cash flow. Proactively communicates with clients, resolving payment issues and identifying root cause issues, collaborating with internal teams to handle disputes efficiently. Optimizes the collection process, improving payment timelines, and driving customer satisfaction. Responsible for overseeing strategic initiatives that align with the organization's financial objectives.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.