Collection Executive

Mahindra Finance; Namsai; On-site; INR 180,000 - 300,000; Full time

Job summary

Mahindra Finance is seeking a collections professional based in Arunachal Pradesh to manage overdue payments through calls and field visits, negotiating suitable repayment plans, and ensuring timely recovery. The role requires maintaining precise records and meeting targets while following company policies and regulatory guidelines.

Ideal candidates will have a graduate degree and experience in collections, recovery, field sales, or customer service, with strong communication and negotiation

Qualifications

• Graduate degree in any discipline.
• Experience in collections, recovery, field sales, or customer service.
• Good communication and negotiation skills.

Responsibilities

• Manage collection of overdue payments from customers.
• Follow up with delinquent customers through calls and field visits.
• Negotiate repayment plans and ensure timely recovery.
• Maintain accurate collection records and update system data.
• Achieve collection targets while adhering to company policies and compliance guidelines.

Skills

Communication skills

Negotiation skills

Field collections

Customer service

Education

Graduate degree

Job description

Role & responsibilities

• Manage collection of overdue payments from customers.
• Follow up with delinquent customers through calls and field visits.
• Negotiate repayment plans and ensure timely recovery.
• Maintain accurate collection records and update system data.
• Achieve collection targets while adhering to company policies and compliance guidelines.

Preferred candidate profile

• Graduate in any discipline (preferred).
• Experience in collections, recovery, field sales, or customer service.
• Good communication and negotiation skills.