Collections Executive

The Muthoot Group; Hyderabad; On-site; INR 167,000 - 279,000; Full time

Job summary

The Muthoot Group is seeking a Collections Executive based in Hyderabad, Telangana, to manage timely repayments and field collections with customers. You will contact clients, track statuses, and coordinate with branches and agencies to meet monthly targets.

Ideal candidates have 0–2 years in collections, strong communication skills, and a willingness to travel for field visits. Freshers may apply; prior finance experience is a plus.

Qualifications

• 0–2 years experience in collections.
• Any regular degree accepted.
• Excellent communication and negotiation skills.
• Willing to travel for field collections if needed.

Responsibilities

• Follow up with customers for timely repayment of outstanding loans.
• Handle collection of overdue Personal Loans / Business Loans.
• Contact customers through calls and field visits, as required.
• Maintain regular follow-up and update collection status in the system.
• Resolve customer queries related to outstanding payments.
• Coordinate with branches, collection agencies and internal teams.
• Achieve assigned monthly collection and recovery targets.
• Maintain accurate records and submit daily/weekly collection reports.
• Follow company policies, compliance guidelines and professional collection practices.

Skills

Communication skills

Negotiation

Customer handling

MS Office/Excel

Target-oriented

Pressure handling

Willingness to travel

Education

Any Regular Degree

Job description

This job is provided by apna.co Collection Executive

Job Location: Hyderabad / Telangana

Department: Collections

Experience: 0–2 Years

Qualification: Any Regular Degree

Industry: Banking / NBFC / Financial Services

Key Responsibilities

• Follow up with customers for timely repayment of outstanding loans.
• Handle collection of overdue Personal Loans / Business Loans.
• Contact customers through calls and field visits, as required.
• Maintain regular follow-up and update collection status in the system.
• Resolve customer queries related to outstanding payments.
• Coordinate with branches, collection agencies and internal teams.
• Achieve assigned monthly collection and recovery targets.
• Maintain accurate records and submit daily/weekly collection reports.
• Follow company policies, compliance guidelines and professional collection practices.

Required Skills

• Good Communication And Negotiation Skills.
• Customer handling and convincing ability.
• Basic knowledge of MS Office/Excel.
• Target-oriented and self-motivated.
• Ability to handle pressure and meet deadlines.
• Willingness to travel for field collections, if required.

Eligibility Any regular degree.

Freshers can apply.

Prior experience in collections, banking, NBFC or financial services will be an advantage.