COLLECTION OFFICER

JobSarathi; Prayagraj; On-site; INR 250,000 - 450,000; Full time

Job summary

JobSarathi is seeking a Collections Officer to manage accounts receivable and ensure timely debt recovery in Prayagraj. The role requires strong communication skills and a proactive approach to resolving billing issues.

The candidate will contact customers, negotiate payment plans, monitor overdue accounts, and coordinate with internal teams to meet collection targets in a fast-paced environment.

Responsibilities

• Contacting customers to collect outstanding debts
• Negotiating payment plans with customers
• Monitoring accounts to identify overdue payments
• Resolving billing issues and disputes
• Updating account information and maintaining accurate records
• Providing customer service and support to clients
• Working with internal teams to resolve payment issues
• Meeting collection targets and goals

Job description

We are currently seeking a Collection Officer to join our team. The Collection Officer will be responsible for managing accounts receivable and ensuring timely collection of outstanding debts. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

• Contacting customers to collect outstanding debts
• Negotiating payment plans with customers
• Monitoring accounts to identify overdue payments
• Resolving billing issues and disputes
• Updating account information and maintaining accurate records
• Providing customer service and support to clients
• Working with internal teams to resolve payment issues
• Meeting collection targets and goals

Good to have values:

• Previous experience in collections or accounts receivable
• Knowledge of collection laws and regulations
• Strong negotiation skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team.