Collection Manager - Home Loans

SkillLabs; Delhi; On-site; INR 800,000 - 1,100,000; Full time

Job summary

SkillLabs in Delhi is seeking a collections professional with 4-6 years of experience in unsecured loans to drive end-to-end collections operations. The role requires leading a team, managing portfolios across buckets, and ensuring adherence to legal guidelines.

Applicants should have prior experience with personal and business loans and a background in collections within banks or large NBFCs. The position involves coordinating with multiple departments to meet business goals.

Qualifications

• 4-6 years of experience in unsecured loans.
• Efficient in team management.
• Candidates with personal loan and business loan experience will be preferred.
• Collections experience in banks / large NBFCs is preferred.

Responsibilities

• Manage and undertake collections process for allocated debts.
• Track portfolio for specific buckets in the assigned area.
• Ensure collection processes comply with legal guidelines.
• Maintain data for administrative work: delinquent account history, MIS reports, and review collection feedback daily, weekly and monthly.

Skills

Team Management

Collections

Debt Recovery

Job description

• Responsible for managing and undertaking collections process for debts that have been allocated
• Will be responsible to keep a track of the portfolio for specific buckets for the assigned area
• To ensure collection process and legal guidelines are adhered
• To maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, Weekly & Monthly basis, etc. desired candidate profile
• Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals.
• Designing calling strategy and dialler management for collection process.

Roles and Responsibilities :-

• Responsible for managing and undertaking collections process for debts that have been allocated
• Will be responsible to keep a track of the portfolio for specific buckets for the assigned area
• To ensure collection process and legal guidelines are adhered
• To maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, Weekly & Monthly basis, etc. desired candidate profile
• Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals.
• Audit, review & document collections policies, strategies & practices
• Designing calling strategy and dialler management for collection process.

Candidate Profile Required :-

• 4-6 Years of experience in Unsecured Loans.
• Should be efficient in Team Management
• Candidates with Personal Loan and Business Loans experience will be preferred
• Collections experience in banks / large NBFCs is preferred