Collection Manager - Writeoff

SkillLabs Resource Services Pvt. Ltd.; Dr. Ambedkar Nagar; Sur place; INR 167 000 - 279 000; Plein temps

Résumé du poste

SkillLabs Resource Services Pvt. Ltd. invites a field collection professional to oversee the recovery of overdue and written-off loan accounts for two-wheeler and three-wheeler portfolios.

The role involves customer visits, follow-ups, settlement negotiations, and coordination with repossession processes where legally permitted. You will conduct regular field visits to customers’ residences and workplaces, contact delinquent borrowers and guarantors, and ensure timely collection while minimizing

Responsabilités

• Manage overdue and written-off loan accounts for vehicle finance portfolios.
• Conduct regular field visits to customers' residences and workplaces.
• Negotiate settlements and coordinate repossession activities where legally permitted.
• Follow up to secure payments and minimize credit losses.

Description du poste

• To manage and recover overdue and written-off loan accounts for two-wheeler and three-wheeler vehicle finance portfolios. The role involves field collection, customer follow-ups, settlement negotiations, vehicle tracing and repossession coordination, where legally permitted, to maximize recovery and minimize credit losses.
• 6+ Bucket Recovery
• Handle severely overdue loan accounts, including 180+ DPD and other 6+ bucket accounts as per company policy.
• Conduct regular field visits to customers' residences, workplaces, and business locations.
• Contact delinquent customers and guarantors to secure payment commitments and overdue recoveries.
• Follow up on broken payment promises and ensure timely collection of outstanding dues.