Manager

Tata Capital; Pune District; On-site; INR 450,000 - 650,000; Full time

Job summary

Tata Capital in India is seeking a focused collections professional to oversee the recovery of two-wheeler loans and drive improvements in efficiency. You will coordinate with multiple teams to resolve customer issues, analyze trends, and push for lower delinquencies while maintaining regulatory compliance.

The role emphasizes monitoring KPIs, implementing data-driven strategies, and ensuring adherence to internal policies to sustain healthy asset quality and customer satisfaction.

Responsibilities

• Manage the collection process for two-wheeler loans.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance satisfaction.
• Analyze market trends and competitor activity to identify growth opportunities.
• Monitor and report on KPIs such as collection rates and delinquencies.
• Ensure compliance with regulatory requirements and internal policies.

Job description

• Manage and oversee the collection process for two-wheeler loans.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance overall customer satisfaction.
• Analyze market trends and competitor activity to identify opportunities for growth and improvement.
• Monitor and report on key performance indicators (KPIs) such as collection rates and delinquency levels.
• Ensure compliance with regulatory requirements and internal policies.

Disclaimer

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.