Collection Executive

Talent Corner Hr Services; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Talent Corner Hr Services in Mumbai invites applications for a Back Office Executive in the Collection department. The role is to maintain collection records, support the collection team, update MIS, and ensure timely follow-ups on collection activities.

The ideal candidate has 1+ year in Back Office/Collection or related finance roles, strong MS Excel and data management skills, and the ability to handle deadlines with accuracy.

Qualifications

• 1+ year of experience in Back Office, Collection, Banking, NBFC, Finance, or related field.
• Prior experience supporting a Collection Team preferred.
• Strong knowledge of MS Excel, MIS reporting, and data management.
• Good communication and coordination skills.
• Attention to detail and ability to maintain accurate records.
• Ability to work under deadlines and manage multiple tasks.
• Experience in NBFC, loan, recovery, or financial services preferred.

Responsibilities

• Maintain and update daily collection records and customer data.
• Provide back-office support to the Collection Team.
• Prepare and maintain daily, weekly, and monthly collection MIS reports.
• Track collection cases, payment status, pending dues, and follow-ups.
• Coordinate with collection executives regarding customer accounts and payment updates.
• Verify and maintain collection-related documents and records.
• Update payment and recovery status accurately in the system.
• Coordinate with internal departments for resolving collection-related queries.
• Monitor pending cases and ensure timely follow-up with the concerned team.
• Prepare reports and provide regular updates to management.
• Ensure accuracy and confidentiality of customer and financial information.
• Perform other administrative and back-office activities as required by the Collection Department.

Skills

Attention to detail

Communication

Coordination

Time management

Multitasking

Documentation

Tools

MS Excel

MIS reporting

Data management

Job description

Job Description Back Office Executive

Department: Collection

Role: Back Office Executive

Employment Type: Full-Time

Location : Mumbai

Job Summary
We are looking for a detail-oriented and organized Back Office Executive to support our Collection Department. The candidate will be responsible for maintaining collection-related records, coordinating with the collection team, updating MIS, handling documentation, and ensuring timely follow-up on collection activities.

Key Responsibilities

• Maintain and update daily collection records and customer data.
• Provide back-office support to the Collection Team.
• Prepare and maintain daily, weekly, and monthly collection MIS reports.
• Track collection cases, payment status, pending dues, and follow-ups.
• Coordinate with collection executives regarding customer accounts and payment updates.
• Verify and maintain collection-related documents and records.
• Update payment and recovery status accurately in the system.
• Coordinate with internal departments for resolving collection-related queries.
• Monitor pending cases and ensure timely follow-up with the concerned team.
• Prepare reports and provide regular updates to management.
• Ensure accuracy and confidentiality of customer and financial information.
• Perform other administrative and back-office activities as required by the Collection Department.

Candidate Requirements

• Experience: 1+ year of experience in Back Office, Collection, Banking, NBFC, Finance, or a related field.
• Prior experience supporting a Collection Team will be preferred.
• Good knowledge of MS Excel, MIS reporting, and data management.
• Strong communication and coordination skills.
• Good attention to detail and ability to maintain accurate records.
• Ability to work under deadlines and manage multiple tasks.
• Candidates with experience in NBFC, loan, recovery, or financial services will be preferred.

Key Skills

• Collection Back Office Operations
• MIS & Reporting
• MS Excel
• Data Management
• Documentation
• Team Coordination
• Follow-up & Case Tracking
• Attention to Detail