Cluster Sales Manager - Retail

24x7 Corporate Solutions; Hyderabad, Chennai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

24x7 Corporate Solutions in Hyderabad seeks an experienced Retail Manager to oversee day-to-day supervision of multiple stores, drive sales, manage staff, inventory and customer service while monitoring financial performance. The person will help in building the brand across the region by expanding market coverage.

The role focuses on expanding market coverage, achieving revenue targets, coaching store managers, ensuring budgets are met and policies followed, and helping build the brand across

Qualifications

• Must be a graduate with a minimum of 8 years of Retail / Showroom sales experience.
• Experience handling business (P&L) of multiple stores in the region.
• Strong communication and customer service skills.

Responsibilities

• Drive revenue generation across assigned stores.
• Set and track sales goals and objectives for stores.
• Oversee day-to-day operations including staffing, inventory, and customer service.
• Coach and develop store managers and staff to meet/exceed expectations.
• Identify opportunities to improve sales and profitability.
• Conduct regular store visits to monitor performance and provide feedback.
• Resolve customer complaints and ensure satisfaction.
• Administer budgets and ensure stores operate within budget.
• Comply with company policies and procedures.
• Participate in training and development programs to stay up-to-date on industry trends

Skills

Retail leadership

Customer service

People management

Communication

P&L management

Strategic planning

Education

Graduate degree

Job description

We are looking for people who have experience in handling the Sales of multiple Retail stores in the region.

Job Summary

The Retail Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management and is responsible for ensuring their staff gives great customer service as well as monitoring the financial performance of the store. The person will help in building the brand across the region by expanding the market coverage.

Key Responsibilities

• Responsible for the revenue generation of the stores & its business operations
• Set and track sales goals and objectives for assigned stores.
• Oversee the day-to-day operations of assigned stores, including staffing, inventory management, and customer service.
• Coach and develop store managers and staff to ensure they are meeting or exceeding expectations.
• Identify and implement opportunities to improve sales and profitability.
• Conduct regular store visits to monitor performance and provide feedback.
• Resolve customer complaints and ensure that customer satisfaction is maintained.
• Administer budgets and ensure that assigned stores are operating within budget.
• Comply with all company policies and procedures.
• Participate in training and development programs to stay up-to-date on industry trends and best practices

Desired Candidate

• Must be a graduate with a minimum of 8 years of Retail / Showroom sales experience
• Must have handled the business (P&L) of multiple stores in the region
• Excellent communication & customer service
• Good at people management
• Preferably from Consumer Products, Electronics, Appliances & Tech-based product companies/brands.