Cluster Manager - Affordable Home Loans - Mysuru

BFSI connect; Mysuru; On-site; INR 1,080,000 - 1,800,000; Full time

Job summary

BFSI connect is seeking an experienced Cluster Manager to supervise multiple branches in Mysuru, overseeing performance, compliance and customer experience. You will lead Branch Managers and key stakeholders to drive results in home loans and housing finance.

The role requires 10+ years of relevant experience, a graduate degree, and a track record in multi-branch operations, credit, and collections. A strong focus on partnerships and risk oversight is essential.

Qualifications

• 10 to 12 years of experience in home loans/housing finance.
• MBA preferred; no Open University degree.

Responsibilities

• Lead teams of Branch, Relationship, and Customer Service Managers.
• Drive business growth, sales productivity, and compliance across branches.
• Oversee loan disbursal, credit checks, and collection management including NPAs.
• Build strategic partnerships with builders and channel partners.
• Manage branch operations and administrative oversight.
• Ensure profitability, risk control, and a strong customer experience.

Skills

Team Leadership

Multi-Branch Operations

Sales & Credit Management

Collection Handling

Stakeholder Management

Compliance & Risk Oversight

Technology Proficiency

Result Orientation

Education

Graduate

MBA preferred

Job description

We are looking for an experienced Cluster Manager to oversee multiple branches for a reputed Housing Finance Company. The role involves driving performance, compliance, and customer experience while managing a team of Branch Managers and other stakeholders.

• Locations : Mysuru
• Experience : 10
• Listing Date : 01-09-2025
• Skills Required : Team Leadership | Multi-Branch Operations | Sales & Credit Management | Collection Handling Stakeholder Management | Compliance & Risk Oversight | Technology Proficiency | Result Orientation
• Pay Details : Up to 18LPA + Lucrative Incentive
• Must Have :

  • 10 to 12 years of experience in home loans/housing finance

  • Graduate; MBA preferred- No Open University degree

Key Responsibilities :

Lead teams of Branch, Relationship, and Customer Service Managers.

Drive business growth, sales productivity, and compliance across branches.

Oversee loan disbursal, credit checks, and collection management including NPAs.

Build strategic partnerships with builders and channel partners through networking and marketing.

Manage branch operations and administrative oversight.

Ensure profitability, risk control, and a strong customer experience.