Cluster Manager - Affordable Home Loans - Nagercoil

BFSI connect; Nagercoil; On-site; INR 1,500,000 - 1,800,000; Full time

Job summary

BFSI connect in Nagercoil is seeking an experienced Cluster Manager to oversee multiple branches in housing finance. You will lead branch, relationship, and customer service teams to drive profitability and customer satisfaction.

The role requires 10+ years in home loans, a graduate degree (MBA preferred), strong compliance and risk oversight, and ability to build partnerships with builders and channel partners.

Qualifications

• 10 to 12 years of experience in home loans/housing finance.
• Graduate; MBA preferred.

Responsibilities

• Lead teams of Branch, Relationship, and Customer Service Managers.
• Drive business growth, sales productivity, and compliance across branches.
• Oversee loan disbursal, credit checks, and collection management including NPAs.
• Build strategic partnerships with builders and channel partners.
• Manage branch operations and administrative oversight.
• Ensure profitability, risk control, and a strong customer experience.

Skills

Team Leadership

Multi-Branch Operations

Sales & Credit Management

Collection Handling

Stakeholder Management

Compliance & Risk Oversight

Technology Proficiency

Result Orientation

Education

Graduate

MBA preferred

Job description

We are looking for an experienced Cluster Manager to oversee multiple branches for a reputed Housing Finance Company. The role involves driving performance, compliance, and customer experience while managing a team of Branch Managers and other stakeholders.

• Locations : Nagercoil
• Experience : 10
• Listing Date : 10-09-2025
• Skills Required : Team Leadership | Multi-Branch Operations | Sales & Credit Management | Collection Handling Stakeholder Management | Compliance & Risk Oversight | Technology Proficiency | Result Orientation
• Pay Details : Up to 18LPA + Lucrative Incentive
• Must Have :

  • 10 to 12 years of experience in home loans/housing finance

  • Graduate; MBA preferred- No Open University degree

Key Responsibilities :

Lead teams of Branch, Relationship, and Customer Service Managers.

Drive business growth, sales productivity, and compliance across branches.

Oversee loan disbursal, credit checks, and collection management including NPAs.

Build strategic partnerships with builders and channel partners through networking and marketing.

Manage branch operations and administrative oversight.

Ensure profitability, risk control, and a strong customer experience.

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