Full-Time
Job Title: Relationship Manager - Home Loans
Reporting to: Branch Manager
Age Group: 22 – 28 years
CTC Range: 2.8 LPA to 3.2 LPA (Fixed Pay)|INR 15000 monthly incentives on achievement of minimal disbursement targets
Job Description:
The employee will be responsible for creating a local distribution network for the distribution of home loans through 'contact points' and direct marketing activities such as self-construction site visits, pamphlet distribution and other activity. They will be responsible for creation/empanelment of contact points. These contact points are generally the first points of enquiry for a person looking to build or buy a home and include cement dealers, building steel rods dealers, brick/gravel/sand dealers, building planners, small‑time engineers, masons, sanitaryware dealers, among others. The employee will be given complete charge of the location where he/she is expected to foster relationships with 'contact points' and existing borrowers of the home loan organization. The role will be solely to distribute affordable housing loans. This is a great opportunity to step into the affordable home loan industry with exposure to all aspects of the job.
Key Responsibilities:
- Sales and Business Development: Achieve home loan disbursement goals by executing a business plan that includes prospecting, networking, and field based marketing activities.
- Product Promotion: Present and promote Home Loans to prospective clients both physically and digitally through social media channels.
- Customer Relationship Management: Ensure proper customer profiling on each call/prospective customer visit, to identify and understand his/her needs and accordingly recommend the loan products. Build and maintain relationships with customers to not only generate references but also to ensure timely servicing of the loan.
- Team Collaboration: Work in sync with the credit team to ensure timely disbursement of loans by coordinating with loan applicants to provide all the documents required for loan assessment and disbursement.
- Market Awareness: Maintain knowledge of current industry trends, products, services, and underwriting guidelines.
- Field Activities: Perform other field-based activities and marketing initiatives for the generation of home loan leads as instructed by the branch manager.
- Customer Lifecycle Management: Be responsible for the complete lifecycle of a home loan, right from the application, coordination required for processing the application, to the end of the lifecycle of the customer in the organisation.
Qualifications:
- Must be a graduate from any stream.
- Should have a minimum of 12 months of experience in retail sales.
- Candidates with prior experience in BFSI will have an added advantage.
- Must have good communication skills.
- Must have Two Wheeler and valid driving licence.
Note: This role entails working out of a location and does not require coming to the branch on a daily basis.