Cluster Manager - Affordable Home Loans - Vellore

BFSI connect; Vellore; On-site; AUD 16,000 - 26,000; Full time

Job summary

Housing Finance Company is seeking an experienced Cluster Manager to oversee multiple branches. The role focuses on driving performance, ensuring compliance, and enhancing customer experience while managing a team of Branch Managers and other stakeholders.

Key responsibilities include leading Branch, Relationship, and Customer Service Managers, driving growth and productivity, handling loan disbursal, credit checks, and NPAs, and building partnerships with builders and channel partners to expand

Qualifications

• 10+ years of experience in home loans/housing finance.
• Graduate with MBA preferred; no open university degree.

Responsibilities

• Lead teams of Branch, Relationship, and Customer Service Managers.
• Drive business growth, sales productivity, and compliance across branches.
• Oversee loan disbursal, credit checks, and collection management including NPAs.
• Build strategic partnerships with builders and channel partners through networking and marketing.
• Manage branch operations and administrative oversight; ensure profitability and risk control.

Skills

Team Leadership

Multi-Branch Ops

Sales & Credit

Collection Handling

Stakeholder Management

Compliance & Risk

Tech Proficiency

Result Orientation

Education

MBA

Graduate

Job description

We are looking for an experienced Cluster Manager to oversee multiple branches for a reputed Housing Finance Company. The role involves driving performance, compliance, and customer experience while managing a team of Branch Managers and other stakeholders.

• Locations : Vellore
• Experience : 10
• Listing Date : 10-09-2025
• Skills Required : Team Leadership | Multi-Branch Operations | Sales & Credit Management | Collection Handling Stakeholder Management | Compliance & Risk Oversight | Technology Proficiency | Result Orientation
• Pay Details : Up to 18LPA + Lucrative Incentive
• Must Have :

  • 10 to 12 years of experience in home loans/housing finance

  • Graduate; MBA preferred- No Open University degree

Key Responsibilities :

Lead teams of Branch, Relationship, and Customer Service Managers.

Drive business growth, sales productivity, and compliance across branches.

Oversee loan disbursal, credit checks, and collection management including NPAs.

Build strategic partnerships with builders and channel partners through networking and marketing.

Manage branch operations and administrative oversight.

Ensure profitability, risk control, and a strong customer experience.