Closing Manager

Govindd Jaidhara

Navi Mumbai

On-site

INR 558,000 - 670,000

Full time

5 days ago

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Job summary

Govindd Jaidhara is seeking a Closing Manager in Navi Mumbai to shepherd qualified leads through the final sale stage. The role requires strong closing abilities, multi-language communication (English, Hindi, Marathi), and a target-driven mindset.

You will own the end-to-end closing process, negotiate terms, manage relationships, and ensure accurate CRM updates. The ideal candidate has 3–6 years in sales or related fields, with a proven track record of closing high-value deals.

Qualifications

Bachelor's degree preferred.
3–6 years of experience in sales, closing, or business development.
Previous closing role is advantageous.
Able to handle negotiations with high-value customers.

Responsibilities

Handle qualified high-intent leads and convert them into sales.
Own the sales process from final discussion to closure.
Understand customer requirements and budget.
Build urgency and move prospects toward buying decisions.
Follow up via calls, WhatsApp, email and meetings.
Negotiate pricing and terms within guidelines.
Engage all stakeholders and maintain CRM records.
Aim to meet and exceed monthly and quarterly targets.

Skills

English proficiency

Fluent Hindi

Fluent Marathi

Negotiation skills

Sales closing

Lead follow-up

CRM knowledge

Team coordination

Communication skills

MS Excel/Google Sheets

Education

Bachelor's degree (any discipline)

Tools

CRM software

MS Excel

Google Sheets

Job description

Hiring: Closing Manager

Location: Navi Mumbai, Maharashtra
Salary: 50,000 60,000 per month
Employment Type: Full-Time
Experience: 3–6 years in Sales / Closing / Business Development
Department: Sales

About the Role

We are looking for a highly driven and experienced Closing Manager who can take qualified leads through the final stages of the sales process and consistently convert opportunities into revenue.

The ideal candidate should have strong sales closing ability, negotiation skills, communication skills, commercial understanding, and team-handling capabilities. The person must be comfortable speaking professionally and confidently in English, Hindi, and Marathi.

This is a target-driven role requiring someone who can take ownership of the complete closing process, identify customer requirements, overcome objections, negotiate effectively, and ensure successful conversions.

Key Responsibilities

Sales & Closing

Handle qualified and high-intent leads and convert them into successful sales.
Own the sales process from the final discussion/demo/site visit through negotiation and closure.
Understand customer requirements, pain points, budget, and decision-making process.
Build urgency and move prospects toward a buying decision without compromising customer experience.
Conduct effective follow-ups through calls, WhatsApp, email, and meetings.
Negotiate pricing, commercial terms, and other objections within company-approved guidelines.
Identify decision-makers and influencers and ensure all relevant stakeholders are engaged.
Maintain a healthy and accurate sales pipeline.
Consistently achieve and exceed monthly and quarterly sales targets.
Minimize lead leakage and ensure timely follow-up on every qualified opportunity.

Customer Handling & Negotiation

Develop strong relationships with prospects and customers.
Handle objections related to pricing, competition, timing, product/service value, and decision-making.
Clearly communicate the value proposition and differentiate the company's offering from competitors.
Understand customer buying signals and identify the right time to close.
Maintain professionalism while dealing with difficult, hesitant, or demanding customers.
Ensure a smooth handover to the operations/customer-success team after closure.

Pipeline & CRM Management

Maintain accurate records of all prospects, conversations, follow-ups, and closures in the CRM.
Keep the sales pipeline updated with correct stages, expected closure dates, deal values, and next actions.
Prepare daily/weekly/monthly sales reports.
Track conversion rates, follow-up performance, lost opportunities, and reasons for non-conversion.
Ensure there are no unattended or ageing high-intent leads.

Team Coordination & Leadership

Coordinate closely with lead-generation, pre-sales, marketing, operations, and management teams.
Guide junior sales executives/closers on objection handling, negotiation, follow-ups, and closing techniques.
Review team pipelines and help identify deals that require intervention.
Conduct regular performance reviews and sales huddles when required.
Share market feedback, customer objections, competitor information, and sales insights with management.
Take ownership of team-level revenue targets if assigned.

Required Skills & Competencies

Excellent spoken and written English
Fluent Hindi
Fluent Marathi
Strong verbal communication and presentation skills
Excellent negotiation and persuasion abilities
Strong objection-handling skills
Proven ability to close high-value or complex deals
Strong follow-up discipline
Excellent relationship-building skills
Ability to understand customer psychology and buying behaviour
Strong commercial and business understanding
Target-oriented and highly accountable
Ability to work under pressure and meet deadlines
Strong problem-solving and decision-making skills
Good numerical and analytical ability
Professional phone etiquette
Strong interpersonal skills
Ability to work independently as well as lead/coordinate a team
Good knowledge of CRM systems, MS Excel/Google Sheets, WhatsApp, email, and sales reporting tools

What We Are Looking For

The ideal candidate should:

Have a proven track record of achieving sales targets.
Be a confident closer rather than someone focused only on lead generation.
Be comfortable making frequent follow-up calls and handling negotiations.
Know how to identify genuine prospects versus low-intent leads.
Be persistent without being aggressive or unprofessional.
Have strong ownership of numbers and revenue.
Be comfortable discussing pricing and commercial terms with customers.
Have excellent listening skills and the ability to understand the real reason behind a customer's hesitation.
Be able to handle multiple deals simultaneously without losing track of follow-ups.
Have a strong sense of urgency and accountability.
Be willing to work in a fast-paced, target-driven environment.
Maintain accurate CRM and sales records.
Demonstrate maturity, professionalism, and integrity while dealing with customers and internal teams.

Key Performance Indicators (KPIs)

Performance will primarily be measured on:

Monthly revenue/booking target achievement
Number and value of successful closures
Lead-to-sale conversion rate
Qualified-lead-to-closure conversion
Average deal value
Follow-up efficiency
Sales pipeline value and accuracy
Closure turnaround time
Revenue generated per month
Customer experience and post-sale handover quality
Team performance, where applicable

Experience & Qualification

Education: Bachelor's degree in any discipline preferred.

Experience:

3–6 years of relevant experience in sales, business development, inside sales, real estate sales, financial services, B2B/B2C sales, or another target-driven sales environment.
Prior experience in a dedicated closing role will be preferred.
Experience handling negotiations and high-value customers will be an advantage.
Prior team-handling experience will be an added advantage.

Language Requirement

Mandatory: