Client Support Executive

Pagaar India; Sector 10; On-site; INR 300,000 - 500,000; Full time

Job summary

Pagaar India is seeking a Client Support Executive to handle client inquiries via calls and emails, provide accurate information about products and processes, and maintain client relationships. The role requires 1–3 years of relevant experience and strong communication skills.

Responsibilities include resolving issues, coordinating with internal teams, maintaining client records, and ensuring high service quality. A professional attitude and teamwork are essential.

Qualifications

• We are looking for enthusiastic and client-focused candidates with 1–3 years of relevant experience.
• Candidates in customer service, client servicing, or BPO operations are suitable.
• Good verbal and written communication skills are required.

Responsibilities

• Design and develop scalable, high-performance applications.
• Collaborate with cross-functional teams to define and build new features.
• Write clean, maintainable, and well-documented code.
• Participate in code reviews and ensure best practices.
• Troubleshoot and resolve production issues.

Skills

Client handling

Communication skills

Problem solving

MS Office

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

MS Office

Job description

Customer Support Inbound Calling Telecalling Voice Process Hindi Spoken CRM Customer Care

Job Description

We are looking for enthusiastic and client-focused candidates for the position of Client Support Executive. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to build strong client relationships while providing effective support.

Handle client inquiries through calls, emails, and other communication channels.

Provide accurate information about products, services, and company processes.

Resolve client issues and ensure timely follow-ups.

Build and maintain positive relationships with clients.

Coordinate with internal departments to resolve client concerns.

Maintain client records and update information in the system.

Ensure high levels of client satisfaction and service quality.

Good verbal and written communication skills.

Strong client-handling and problem-solving abilities.

Basic computer knowledge and familiarity with MS Office.

Ability to manage multiple client requests efficiently.

Professional attitude and teamwork skills.

Who Can Apply?

Candidates with 1–3 years of relevant experience.

Individuals with experience in customer service, client servicing, or BPO operations.

Interested candidates can contact us today. Take the next step in your career!

Key Responsibilities

• Design and develop scalable, high-performance applications.
• Collaborate with cross-functional teams to define and build new features.
• Write clean, maintainable, and well-documented code.
• Participate in code reviews and ensure best practices.
• Troubleshoot and resolve production issues.

Required Skills & Qualifications

• Bachelor's or Master's degree in Computer Science or related field.
• 2+ years of experience in software development.
• Strong knowledge of Java, Spring Boot, and distributed systems.

Preferred Qualifications

• Experience with large scale, high traffic systems.