Client Success Executive

Siox Global; Vadodara; On-site; INR 250,000 - 450,000; Full time

Job summary

Siox Global in Vadodara, Gujarat is seeking a Client Success Executive to manage client communication, administrative coordination, scheduling, documentation, and day-to-day operational support onsite.

The role requires an organized, proactive professional who can handle emails, calendars, meetings, reports, data-entry tasks, and CRM basics while coordinating with internal teams to ensure timely updates and smooth project delivery.

Qualifications

• Relevant experience in client success, customer service, administration, or virtual assistance.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, Google Workspace, and online tools.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work independently and meet deadlines.

Responsibilities

• Manage emails, calendars, meetings, and appointment scheduling.
• Handle client inquiries through calls, emails, and chat.
• Maintain accurate records, spreadsheets, databases, and documents.
• Coordinate meetings and prepare reports or presentations.
• Conduct online research and complete data-entry tasks.
• Follow up with clients and internal teams for timely updates.
• Provide administrative and operational support across projects.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Independent work

Tools

Microsoft Office

Google Workspace

Job description

Client Success Executive
Vadodara, Gujarat
Shift: 5:00 PM 3:00 AM (Mon-Fri)
Work Mode: Onsite

Role Overview:

We are looking for an organized and proactive Client Success Executive to manage client communication, administrative coordination, scheduling, documentation, and day-to-day operational support.

Responsibilities:

• Manage emails, calendars, meetings, and appointment scheduling.
• Handle client inquiries through calls, emails, and chat.
• Maintain accurate records, spreadsheets, databases, and documents.
• Coordinate meetings and prepare reports or presentations.
• Conduct online research and complete data-entry tasks.
• Follow up with clients and internal teams for timely updates.
• Provide administrative and operational support across projects.

Requirements:

• Relevant experience in client success, customer service, administration, or virtual assistance.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, Google Workspace, and online tools.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work independently and meet deadlines.

Preferred Skills:

• Experience working with CRM software.
• Basic understanding of social media platforms.
• Strong problem-solving and client-handling abilities.