Client Coordination Executive

TSS Consultancy Pvt Ltd; Rajkot; On-site; INR 250,000 - 400,000; Full time

Job summary

TSS Consultancy Pvt Ltd in Gujarat seeks a motivated Client Coordination Executive to ensure seamless communication between clients and internal teams. The role involves coordinating job schedules, monitoring data, and maintaining accurate records to boost operational efficiency.

The ideal candidate will have strong client service skills, be detail-oriented, and able to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience in coordinating with clients and maintaining strong customer service.
• Proficient in scheduling tasks and monitoring data.
• Excellent verbal and written communication skills for smooth client and team interactions.
• Ability to multitask in a fast-paced environment and stay detail-oriented.
• Proactive problem-solver with attention to detail.

Responsibilities

• Act as the primary point of contact for clients, addressing inquiries and providing timely updates on project statuses.
• Coordinate job scheduling to ensure that all client requests are met in a timely manner.
• Monitor data related to client interactions and project progress, ensuring accuracy and completeness.
• Collaborate with various departments to streamline processes and improve client satisfaction.
• Maintain detailed records of client communications and project timelines.
• Assist in preparing reports and presentations for internal and external stakeholders.

Skills

Client coordination

Customer service

Scheduling

Data monitoring

Written & verbal communication

Job description

We are seeking a motivated and detail-oriented Client Coordination Executive to join our team in Gujarat. The ideal candidate will play a crucial role in ensuring smooth communication between clients and our internal teams, facilitating job scheduling, and monitoring data to enhance operational efficiency. This position is perfect for individuals looking to start their career in client relations and coordination.

Key Responsibilities

• Act as the primary point of contact for clients, addressing inquiries and providing timely updates on project statuses.
• Coordinate job scheduling to ensure that all client requests are met in a timely manner.
• Monitor data related to client interactions and project progress, ensuring accuracy and completeness.
• Collaborate with various departments to streamline processes and improve client satisfaction.
• Maintain detailed records of client communications and project timelines.
• Assist in preparing reports and presentations for internal and external stakeholders.

Required Skills

• Strong client coordination skills with a focus on customer service.
• Proficiency in job scheduling and data monitoring.
• Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• A proactive approach to problem-solving and a keen attention to detail.