Customer Relations Specialist

OneKnotOne Technologies; Vadodara; On-site; INR 300,000 - 540,000; Full time

Job summary

OneKnotOne Technologies is seeking a confident Client Relations Executive to join our real estate team in Vadodara, Gujarat. You will connect with prospective clients, understand their requirements, and maintain strong relationships through outbound calls and timely follow-ups.

The ideal candidate has 1–2 years of experience in client relations or customer service, excellent verbal communication, and proficiency with MS Excel, email, and CRM tools.

Qualifications

• 1–2 years of client relations or related experience.
• Excellent verbal communication and interpersonal skills.
• Proficiency with MS Excel, email, and CRM tools.

Responsibilities

• Connect with prospective clients and real estate leads through outbound calls.
• Introduce the company and communicate relevant project and service information.
• Understand client requirements and identify potential business opportunities.
• Follow up with prospective clients and maintain regular communication.
• Qualify leads based on client interest and requirements.
• Schedule meetings and coordinate appointments with the business development team.
• Maintain accurate records of client interactions, calls, and follow-ups.
• Update and manage client databases to ensure timely communication.
• Build and maintain professional relationships with prospective clients.
• Contribute to lead generation and business development objectives.

Skills

Verbal communication

Interpersonal skills

Organization skills

CRM tools

MS Excel

Lead generation

Tools

CRM software

Job description

Client Relations Executive - Real Estate

Location: Vadodara, Gujarat

Work Mode: On-site

Experience: 1-2 years preferred

About the Role

We are looking for a confident and well-spoken Client Relations Executive to join our team in the real estate sector. The ideal candidate should have excellent communication skills, a professional approach, and the ability to connect with prospective clients, understand their requirements, and maintain strong client relationships.

Key Responsibilities

• Connect with prospective clients and real estate leads through outbound calls.
• Introduce the company and communicate relevant project and service information.
• Understand client requirements and identify potential business opportunities.
• Follow up with prospective clients and maintain regular communication.
• Qualify leads based on client interest and requirements.
• Schedule meetings and coordinate appointments with the business development team.
• Maintain accurate records of client interactions, calls, and follow-ups.
• Update and manage client databases to ensure timely communication.
• Build and maintain professional relationships with prospective clients.
• Contribute to lead generation and business development objectives.

Requirements

• 1-2 years of experience in client relations, customer service, lead generation, or a similar role is preferred.
• Excellent verbal communication and interpersonal skills.
• Confidence in communicating with prospective clients over the phone.
• Basic knowledge of MS Excel, email, and CRM tools.
• Strong organisational and follow-up skills.
• A professional attitude with a customer-focused approach.
• Prior experience in the real estate sector will be an added advantage.