Client Servicing Manager

Wizcraft International Entertainment; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Wizcraft International Entertainment in Hyderabad is seeking an experienced events professional to drive client servicing and project delivery. You will manage briefs, coordinate with the creative team for pitches, and oversee both large and small scale events to ensure flawless execution.

You will analyze tenders and briefs for feasibility, guide vendors, and help develop communication strategies aligned with client goals, while maintaining budgets and schedules.

Qualifications

• Experience in client servicing within events or live experiences.
• Ability to present concepts and negotiate with clients.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage client engagements and project briefs.
• Coordinate with the creative team for pitches and credentials.
• Oversee large and small scale events with end-to-end execution.
• Analyze tenders/briefs for feasibility across financial, legal, and production aspects.
• Negotiate pricing and finalize quotes with clients; ensure budgets and timelines.

Skills

Excellent presentation skills

Team player

Lead client conversations

Job description

Key Responsibilities:

Client Servicing

• Project management (working on project briefs, reporting, documentation of project content, on-ground support)
• Work closely with the creative team for conceptualization, create pitch presentations and credentials for various projects
• Responsible for managing large and small scale events
• Complete analysis of the tender/brief, keeping in mind the financial, legal, production and creative feasibility
• Guide the management with respect to the terms and conditions of the tender/brief
• Conceptualizing & implementing large scale events & provide communication strategies as per client preference & achieve organizational targets
• Develop strategy for events as per market requirements and business potential
• Estimation of the client spend, venue recce and venue plotting
• Direct interaction with the clients for the direction, presentation and management of the various events and brand activation programs
• Finalize prices either based on negotiations with the clients on prices and deliverables or provide standard rate card to the clients
• Ensure self and team performance

Process management

• Process adherence to Wizcraft SOPs and reporting procedures
• Prepare pre-event P&L with production team
• Preparation of a detailed project plan including all the activities and timelines required for the delivery of the project

Special Skills:

• Excellent presentation skills
• Team player and management skills with the ability to play different roles within the team
• Able to present work and lead client conversations