Client Servicing Executive - Weddings and Social Events

Coconut Media Box LLC; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Coconut Media Box LLC in Mumbai is seeking an experienced Event Project Manager responsible for turning client briefs into executable event plans and delivering memorable wedding and social events.

You will coordinate with creative, design, operations, and vendors to ensure timelines, budgets, and quality standards are met, while maintaining detailed trackers and on-site oversight for optimal client satisfaction.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational, planning, and multitasking abilities.
• Sound understanding of event planning, project management, and on-ground execution.
• Knowledge of weddings, events, and experiential marketing industry.
• Ability to work under pressure and manage multiple priorities.
• Strong problem-solving and proactive mindset.
• Excellent interpersonal skills and cross-team collaboration.
• High attention to detail and client satisfaction commitment.

Responsibilities

• Understand client requirements and convert briefs into actionable plans with internal teams.
• Plan, manage, and execute multiple wedding and social event projects within timelines and budgets.
• Prepare and maintain detailed project plans, checklists, timelines, and progress trackers.
• Manage full event lifecycle from concept to on-ground execution, including vendor coordination.
• Coordinate with vendors, venues, and cross-functional teams to deliver seamless experiences.
• Monitor progress, resolve on-site challenges, and ensure client satisfaction.
• Maintain accurate project documentation and Excel trackers throughout planning and execution.

Skills

Verbal & written communication

Organisational skills

Planning & multitasking

Event planning knowledge

Vendor coordination

Problem-solving

Interpersonal collaboration

Attention to detail

Job description

Role & responsibilities

Understand client requirements and convert creative briefs into actionable plans by coordinating with internal teams such as creative, design, presentations, and operations.

Plan, manage, and execute multiple wedding and social event projects while ensuring timelines, budgets, and quality standards are consistently achieved.

Prepare and maintain detailed project plans, checklists, timelines, budgets, and progress trackers to ensure smooth execution.

Manage the complete event lifecycle, including concept development, client presentations, vendor coordination, material sourcing, production planning, logistics, and on-ground execution.

Coordinate with vendors, production partners, venues, and cross-functional teams to deliver seamless and memorable event experiences. Monitor event progress, proactively resolve on‑site challenges, and ensure the highest level of client satisfaction.

Maintain accurate project documentation, reports, and Excel trackers throughout the planning and execution process.

Work closely with senior team members to ensure every event reflects the company's quality standards and exceeds client expectations.

Required Skills

Excellent verbal and written communication skills.

Strong organisational, planning, and multitasking abilities.

Sound understanding of event planning, project management, and on-ground execution.

Knowledge of the weddings, events, and experiential marketing industry. Ability to perform efficiently under pressure and manage multiple priorities simultaneously.

trong problem-solving skills with a proactive and solution-oriented mindset.

Excellent interpersonal skills with the ability to collaborate effectively across teams and with external stakeholders.

High attention to detail and a commitment to delivering exceptional client experiences.