Event Coordinator

Sonar Conectar Media and Entertainment; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading media and entertainment company in Bengaluru is seeking an experienced Client Service Manager to develop relationships with clients and manage accounts in the events industry. The ideal candidate will have a Bachelor's degree and 2-6 years of experience in client service, alongside excellent communication and organizational skills. This role offers flexible working hours and necessitates a willingness to travel for client meetings and events.

Qualifications

• 2-6 years’ experience in Client Service, preferably in events.
• Strategic thinking and problem-solving skills required.
• Availability to work flexible hours including weekends.

Responsibilities

• Develop relationships with existing clients as their primary contact.
• Manage client accounts and engage to understand event objectives.
• Collaborate with internal teams to translate client visions.

Skills

Excellent communication

Ability to work efficiently under pressure

Excellent organizational skills

Strong analytical skills

Team collaboration

Education

Bachelor's degree in a related field

Job description

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Responsibilities

• Develop and nurture relationships with existing clients, serving as their primary point of contact for all event-related inquiries and requests.
• Manage existing client accounts, proactively engaging with clients to understand their event objectives, preferences, and feedback, ensuring prime delivery.
• Collaborate with internal teams (Production and Creative teams) to translate client visions.
• Regularly interact with clients through telephone calls, email communications, or face-to-face interactions.
• Respond to client inquiries in a timely and professional manner.
• Stay informed about industry trends, market developments, and competitor activities to identify new business opportunities.
• Prepare regular reports and presentations for senior management, highlighting achievements, challenges, and opportunities.
• Manage all pre- and post-event operations and pre-post P&L’s to ensure outstanding outcomes.

Major Skills

• Excellent communication, both written and verbal.
• Ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem‑solving skills.
• Team collaboration.

Requirements

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field.
• Proven 2‑6 years’ experience in Client Service, preferably within the events industry.
• Strategic thinking and problem‑solving skills, with a proactive approach to client service.
• Availability to work flexible hours, including evenings and weekends, as needed.
• Willingness to travel for client meetings and events.