Client Servicing Manager

Elevatozagritech; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Elevatozagritech in Bengaluru is looking for a Client Servicing Manager responsible for deploying technology solutions and managing client programs. The ideal candidate will ensure ROI and drive results for the programs while managing internal and external stakeholders effectively.

This role requires expertise in program strategy and execution, client engagement, and marketing communications. The successful applicant should have 7 to 10 years of relevant experience and a track record of scaling programs successfully.

Qualifications

• 7 to 10 years of experience in managing programs.
• Proven record of growth and scaling programs.
• Experience in developing and executing marketing strategies.

Responsibilities

• Deploy technology solutions and manage client programs.
• Ensure ROI and results for programs.
• Lead the strategy and execution of campaigns.
• Conduct monthly and quarterly reviews with management and clients.

Skills

Campaign management

Stakeholder management

Communication

Program strategy

Market analysis

Job description

Job Role Vision

Responsible for deploying technology solutions, managing and drive client programs. Client ServicingManager is the lead for the client programs and ensures ROI and results for the programs andservices.

Job Description

• Program Strategy and Execution
• Managing program KPIs and Objectives
• Campaign ideation and management
• Driving program results month on month
• Make sure to meet program ROI
• Managing internal and external stakeholders
• Program launch and go to market strategy
• Managing Client Engagement.
• Responsible for Market study and competition analysis
• Marketing and communications strategy for programs
• Prepare Analytics and Dashboard
• Monthly & Quarterly Review with Management and clients
• Team management

Requirements

• Should have shown good growth and scale in programs
• Experience in having implemented programs
• Have designed and created good marketing and campaign strategies- and shown results
• Should have 7 to 10 years of experience.
• Very good communication
• People & Stakeholder Management Experience
• Should have experience working with different teams during project implementation, maintenance & support
• Ability to manage a demanding workload, balance multiple tasks and switch gears while maintaining priorities.